Original fractured at weak point within the piping
on August 18, 2020
Posted by: DrAl
Gender:Male
Verified Purchase:Yes
I was not impressed by the weak point in the plastic piping inside the trigger gun. It sprang a leak after only occasional use less the 2 years after purchase. It needs a redesign
The new trigger gun is sturdier, heavier, and obviously of better construction. The unit that came with power washer saw limited use but yet the trigger valve started leaking along the 90 inside seam. Happy with the new one just wished the original was built as good.
This is the third trigger I have bought. The other only lasted a couple of months .
No, I would not recommend this to a friend.
Written by a customer while visiting kaercher.com
Customer Rating
1
Really Poor quality
on May 6, 2021
Posted by: tfn01
Gender:Male
Product breaks and leaking after 5 hours of use. Has happened to me twice.
No, I would not recommend this to a friend.
Response from kaercher.comBy Karl, Customer Care, May 6, 2021
Dear Karcher Customer, thank you for contacting us and making us aware of the issues that you have experienced with the trigger gun on your K2000 Electric Pressure Washer. We are researching these issues and are working to resolve them. We apologize for the inconvenience and hope you'll reach out to us at 800-537-4129 or karcher-help.com so that we can correct the issue. We're here to help!
Regards, Karl, Karcher Customer Care Team
Written by a customer while visiting kaercher.com
Customer Rating
1
Poor quality
on April 13, 2020
Posted by: Tkno
Gender:Male
Broke down in less than 4 hours of use. Low low quality product.
No, I would not recommend this to a friend.
Response from kaercher.comBy Karl, Customer Care, April 16, 2020
Dear Kärcher Customer – we apologize for the issues with this trigger gun, please reach out to us at karcher-help.com or 800-537-4129 to file a warranty claim. We stand by our products and are here to help! Karl, Karcher Customer Care Team
I purchased this to replace the original Trigger Gun that came with my power washer. The price was reasonable and the shipping fairly quick. However, the original Trigger gun should not have failed after only approximately a dozen uses in less than 2 years. The power washer does do a very good job.
It was time to replace the old spray gun that broke and the new M22 fit perfectly plus the hose attachment is now in the back of the handle and not the bottom which makes it more user friendly.