Customer Reviews for Karcher - 4000 PSI Spray Gun for Pressure Washers, Quick Connect, M22
Customer Rating
1
Really Poor quality
on May 6, 2021
Posted by: tfn01
Gender:Male
Product breaks and leaking after 5 hours of use. Has happened to me twice.
No, I would not recommend this to a friend.
Response from karcher.comBy Karl, Customer Care, May 6, 2021
Dear Karcher Customer, thank you for contacting us and making us aware of the issues that you have experienced with the trigger gun on your K2000 Electric Pressure Washer. We are researching these issues and are working to resolve them. We apologize for the inconvenience and hope you'll reach out to us at 800-537-4129 or karcher-help.com so that we can correct the issue. We're here to help!
Gun sprang a leak. took it apart to inspect and found it had a tiny crack in the internal part that connects to the hose. Not good after seeing others have had the same issue. It's only been 2 yrs with maybe 4 or 5 uses.
I purchased this to replace the original Trigger Gun that came with my power washer. The price was reasonable and the shipping fairly quick. However, the original Trigger gun should not have failed after only approximately a dozen uses in less than 2 years. The power washer does do a very good job.
The new trigger gun is sturdier, heavier, and obviously of better construction. The unit that came with power washer saw limited use but yet the trigger valve started leaking along the 90 inside seam. Happy with the new one just wished the original was built as good.
Broke down in less than 4 hours of use. Low low quality product.
No, I would not recommend this to a friend.
Response from karcher.comBy Karl, Customer Care, April 16, 2020
Dear Kärcher Customer – we apologize for the issues with this trigger gun, please reach out to us at karcher-help.com or 800-537-4129 to file a warranty claim. We stand by our products and are here to help! Karl, Karcher Customer Care Team
I bought this to repair my 20-year old trigger. This design is better because the connection to the attachment pipe is more secure and won't break at the connection point. I needed to purchase the attachment pipe for the nozzle as well because my old one was a different connection. Check the two parts out before buying just one of the parts.