Customer Reviews for iLive - Speaker System with Bluetooth - Black
Customer Rating
3
Let down THIS time
on April 17, 2018
Posted by: Eli77
from Louisville, Kentucky
Gender:Male
Own 3 of these....though my newest, an all white model purchased from a retail store will not send a Bluetooth signal tfor my devices to read and sync to. These are indeed android devices....though they connect with both black speaker sets....just not the white. Love the sound for the price though my newest was bought online....returning...shipping and all is a hassle and just seem to have gotten a dud
Only one of my speakers work, I have unplugged them and switched them as well only the left one works the right one completely doesn’t even work. I was so excited to use this but I guess I will have to return it and I’m not sure if I’m interested in trying another one. Any recommendations?
Response from iliveelectronics.comBy November 28, 2017
Tracey,
The solution will depend on what device the speaker is connected to and what you've tried doing so far. We've emailed you so that we can get to a resolution. Thanks for your feedback and we hope to hear back from you soon.
How do you know which one is left speaker, which one is right speaker?
Response from iliveelectronics.comBy November 19, 2017
TBui,
The speakers are identical, so you just need to chose one to be the left and one to be the right when connecting outputs. We hope this helps. If you'd like further assistance please call us at 1-888-999-4215.
It beeps like it connects to my phone and 10 seconds later it disconnects without playing any music. Otherwise works well.
Response from iliveelectronics.comBy August 16, 2017
Hi Luke,
We're sorry you're experiencing Bluetooth issues. Contact us if you'd like assistance resolving this issue at prodinfo@dpiinc.com or 1-888-999-4215 and/or try the below setup.
-Power on the IHB23B speaker
-Press the Source button on top of the IH23B to select Bluetooth mode. A tone can be heard when Bluetooth mode is selected.
-The Pair Indicator will begin to flash.
-Using the native controls of your Bluetooth device search and select IHB23B
-If prompted for a pin use the default "0000"
-The pair indicator light should illuminate and stop blinking when Paired
This system was given to my husband as a gift.. This sytem is great! All my music is on my cellular device. It pairs perfectly with the Samsung. The sound quality of the system is excellent. For me, the music is in the bass and this system had plently of it! So i purchased another one for my upstairs in the color white. I dont know about the quality on a long term basis as i have only been using his for a few weeks. I love music and this product is great for people who use their blue tooth devices as a music sorce. Buy it.
Response from iliveelectronics.comBy August 9, 2017
Hi Rayell,
Thank you so much for taking the time to leave us a review. We appreciate your support and hope to see you around! :)
Speaker worked great for about 5 months. While playing music the speakers died. My phone will still connect but there is no audio. Also sounds like something is rattling inside the sub woofer.
Response from iliveelectronics.comBy July 6, 2017
Hi TWilly27,
Please contact us so we can help make this right again at prodinfo@dpiinc.com or 1-888-999-4215.
We look forward to helping you get your sound system up and running!
I purchased with the intent to use on the flat screen television in my RV, but after connecting to the unit I found the volume output is terrible. I was hoping with a powered speaker unit there might actually be more volume than on the television, silly me. Hopefully the store will take them back. Anyway, I will need to spend more to get a better sound/volume quality system I suppose.
Response from iliveelectronics.comBy May 6, 2017
Bill, thank you for your review and purchase. IOur customer service team would be happy to help you with setup of the speaker system. Please give us a call or email us at 1-888-999-4215 or prodinfo@dpiinc.com. They can also assist with a return if you purchased the product from us here. let us know is there's anything else we can do to help.
I have had mine for maybe 5 month's. And some days it pairs and most it dosent. I've tried trouble shooting, default codes I've tried it all and it barley works.
Response from iliveelectronics.comBy February 24, 2017
Neeko, thank you for your review and purchase. We are sorry you are having issues with the speaker so please give us a call and we'll do our best to help you solve the problem: 1-888-999-4215 or prodinfo@dpiinc.com.