Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Average customer rating
4.5 out of 5
4.5
(1,850 Reviews)
Open Ratings Snapshot
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product. 
(
1,221 out of 1,328
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Customer Rating
3 out of 5
3
Screen touch
on October 28, 2024
Posted by: Mariam
from WA
Verified Purchase:Yes
I gave 3 stars because I don’t really enjoy the screen touch, not slicking like my husband’s own, my husband bought the black color and it’s very lovely and everything works fine, I guess factory fault happened to the pink I got.
I would recommend this to a friend!
Response from Samsung USBy Social CommerceOctober 29, 2024
Aloha Mariam,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your device, however, we need more details regarding what may be occurring before we can do so. Feel free to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
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https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feels nice in hand
on October 28, 2024
Posted by: Guru
from Orlando fl
Expertise:Intermediate
Verified Purchase:Yes
I like that its smaller then the big phones when folded in half. You Can do everything with it folded.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is all you need
on October 29, 2024
Posted by: Lizzee
from Atlanta georgia
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. Its like having a phone, a tablet, and a laptop all in one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Almost Perfect!
on October 29, 2024
Posted by: Yonier
from Miami
Expertise:Intermediate
Verified Purchase:Yes
The phone is awesome and I love it. Almost Perfect!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving the Fold6
on October 30, 2024
Posted by: Belal Jami
from Virginia
Expertise:Expert
Verified Purchase:Yes
The Fold 6 is the perfect phone for productivity and entertainment. The large screen is great for watching videos and playing games, and the camera takes amazing photos.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dueño
on October 30, 2024
Posted by: Fernando
from Tampa fl
Expertise:Expert
Verified Purchase:Yes
I recommend it to the fullest. Muy buem producto perfecto
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features to have in your palm of your hand
on October 30, 2024
Posted by: Computer love
from Orange County California
Expertise:Intermediate
I got my Z fold 7 a couple of weeks ago and there is no disappointments about the phone at all.Samsung Galaxy Z Fold 6 has great AI features so far on the market but still has room to improve WOW. With12-megapixel ultra-wide, and 10-megapixel 3x optical zoom cameras on its back, a 10-megapixel camera on its front, and a 4-megapixel under-screen sensor hidden inside the unfolded screen. I say it's a gift from the heavens.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's cool....
on October 30, 2024
Posted by: Yea sure
Love this phone just for watching YouTube and Netflix. Only issue I have with Samsung is how disingenuous the advertising is whenever they market their full devices. The fold is always shown being held by a person with the smallest hands in the world, making the device itself look bigger than it actually is.
Written by a customer while visiting Samsung US
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