Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Average customer rating
4.5
(1,850 Reviews)
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product.
(
1,221 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Posted by: T Wilson
from Tyler Texas
Expertise:Beginner
Verified Purchase:Yes
The phone is more than what I expected. Very pleased!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bundi3
from DC
Expertise:Intermediate
Verified Purchase:Yes
My first foldable and I love it! Real game changer for me coming from note 10+.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mongcai
Expertise:Intermediate
Verified Purchase:Yes
It such a pleasure to own a fold 6. Advance features from it , require time to consume. Great.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Domingo
from 78550
Expertise:Intermediate
Verified Purchase:Yes
I am not getting use to the small front sscreen and to lorge open to text.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, January 18, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Domingo! We truly value your feedback as it helps us enhance the user experience. We understand that adapting to the smaller front screen can be a challenge. The Galaxy Z Fold6 features a 6.3-inch HD+ AMOLED cover display that is designed to provide quick access to notifications and apps, letting you stay productive on the go. We hope that with more time, you'll find it convenient for multi-tasking and quick interactions. Regarding the texting experience, the 7.6-inch QXGA+ Dynamic AMOLED 2X main display offers an immersive platform for reading and browsing. This larger screen is perfect for multitasking, whether you're sending emails, watching videos, or attending video calls. With the durability improvements, including Gorilla Glass Victus 2 and armor aluminum, the Z Fold6 is built to withstand daily use while ensuring vibrant visuals. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ranger13
from Sunnyvale, CA
Expertise:Expert
Verified Purchase:Yes
Compact, light weight, great screen to watch videos and play games.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Buyer
from AZ
Expertise:Expert
Verified Purchase:Yes
Fabulous! ++
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: bbpd24c
from Bristol, PA
Expertise:Intermediate
Verified Purchase:Yes
The entire process from purchase to activation of my zFold 6 was extremely easy and uncomplicated.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shyam
from Hershey, PA
Expertise:Intermediate
Verified Purchase:Yes
I enjoy how comfortable this feels in hand and how thin this is. I am not happy with its durability and how dirty it gets with normal use.
Features
3
Performance
4
Design
5
Value
3
Response from Samsung USBy Social Commerce, October 28, 2024
Hey Shyam,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries inside from the car, to accidentally losing our phone during one of the many stops during running errands, to when someone decides that your Z Fold6 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about peace of mind! You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
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https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries inside from the car, to accidentally losing our phone during one of the many stops during running errands, to when someone decides that your Z Fold6 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about peace of mind! You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US