Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Average customer rating
4.5
(1,850 Reviews)
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product.
(
1,221 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Customer Rating
5
I upgraded from Z fold 3, and it's well worth it!
on September 6, 2024
Posted by: Lee K
Verified Purchase:Yes
Awesome phone Z fold 6. Many great improvements from the 3. Easy transition to the new phone.
Written by a customer while visiting Samsung US
Posted by: Marilyn
Verified Purchase:Yes
Awesome new AI phone 📱
I love it, much better than the Fold 2 and 5 that I had owned.
Great purchase.
I love it, much better than the Fold 2 and 5 that I had owned.
Great purchase.
Keep it up
Written by a customer while visiting Samsung US
Customer Rating
5
Mr
on September 6, 2024
Posted by: Aristomilo
from New York
Expertise:Beginner
I bought this month and i am happy i will definitely enjoy my new device
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gerald
Verified Purchase:Yes
When my wife and I saw our first Z Fold 6 we new we would enjoy the size and features. Now that we've both had ours for just over a month we still find new features and benefits daily. Battery life is great, and the larger, tablet sized screen is awesome.
Written by a customer while visiting Samsung US
Posted by: Phat ss
from Salina ks
Expertise:Beginner
Verified Purchase:Yes
Battery still not long . But good to use i will choice ss my favorite
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
NO
on September 8, 2024
Posted by: TRIPO
100% LOVE IT BUT NEED MORE CHOICES' ON OTTER BOX OR SOME NICE PROTECTION CARRYING CASES
Written by a customer while visiting Samsung US
Posted by: COCO
from NJ
Expertise:Expert
Verified Purchase:Yes
Great phone, but battery life is awful. Ot xhatges very slowly compared to my S23 Ultra and battery is draining very fast. Disappointed for that price.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, September 9, 2024
Aloha Coco,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Brooklyn
Expertise:Intermediate
Verified Purchase:Yes
I recommend protecting your device by insuring it at the time of purchase.
I am having trouble making and uploading vedio that is required to show & prove my phones condition.
I am having trouble making and uploading vedio that is required to show & prove my phones condition.
In order to register Samsung Care+ teft & loss you must use another device to make and upload a vedio, its a pain in the as.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US