Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Average customer rating
4.5
(1,850 Reviews)
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product.
(
1,221 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Customer Rating
5
Awesome phone slash tablet
on September 5, 2024
Posted by: Joeyd732
Love it the split screen option watch YouTube and run other things at same time
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I wish I could get 1 terribite
on September 5, 2024
Posted by: Skip
I'm pretty excited and feeling a little weird at the same time
Written by a customer while visiting Samsung US
Posted by: Kevin
Verified Purchase:Yes
Lighter and more powerful. Best fold out there. Faster and more user friendly.
Written by a customer while visiting Samsung US
Posted by: King Cheezy
from 63368
Expertise:Intermediate
Verified Purchase:Yes
Love the phone, hate the battery life and crease!!
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
1
Response from Samsung USBy Social Commerce, September 6, 2024
Hi King,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Also, check out, "Care for your Samsung foldable phone" to learn how you can keep your Galaxy Z Fold6 in its tip top shape! Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Also, check out, "Care for your Samsung foldable phone" to learn how you can keep your Galaxy Z Fold6 in its tip top shape! Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Posted by: Ralph
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Love this phone. It's fast, display is brilliant and is well built.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Amy G
from Demver Co
Expertise:Intermediate
Verified Purchase:Yes
I have found the fold since the three and I am so impressed by how great this phone has become. Fold always been a great series but this six is ridiculous
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Liverpool NY
Expertise:Intermediate
Verified Purchase:Yes
I love my new X Fold6,its very fast,takes fantastic clear pictures,has many features my Note 10 didn't, I can open it up or keep it closed and or i csn have 2 different screens going at the same time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: David Waters
from Virginia
Expertise:Expert
Verified Purchase:Yes
Overall great device. Yes, the outer display can be wider but the software experience ranks it above the rest. Love the S25 Ultra aesthetics in the design of the Fold 6. Really enjoyable to use.
I would recommend this to a friend!
Performance
5
Value
5
Written by a customer while visiting Samsung US