Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Average customer rating
4.5
(1,850 Reviews)
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product.
(
1,221 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Crafted Black
Posted by: Gippi
from Birmingham
Expertise:Intermediate
Verified Purchase:Yes
Camera quality could be better.
Unfold screen behaves differently for different websites.
In display camera needs improvement.
Cover screen width should be more, over 6.5 inches. Cover screen length and width ratio is not good.
Expecting new UI very soon. Boring on seeing the same for years and years.
Performance is good. Overall looks okay.
Unfold screen behaves differently for different websites.
In display camera needs improvement.
Cover screen width should be more, over 6.5 inches. Cover screen length and width ratio is not good.
Expecting new UI very soon. Boring on seeing the same for years and years.
Performance is good. Overall looks okay.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy Social Commerce, August 26, 2024
Hi Gippi,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that you can achieve smoother scrolling and get more realistic animations by increasing the screen’s refresh rate? If this sounds like something you would like to do, 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. You can also adjust the zoom level to make content larger or smaller. 1. From Settings, tap Display > Screen layout and zoom/Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. You can also choose which apps you want to use in the full screen aspect ratio. From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. For your convenience, I have included your device manual below for your records. Here's how the Z Fold6 is different from its predecessor - at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance after reviewing the resources that have been shared, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that you can achieve smoother scrolling and get more realistic animations by increasing the screen’s refresh rate? If this sounds like something you would like to do, 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. You can also adjust the zoom level to make content larger or smaller. 1. From Settings, tap Display > Screen layout and zoom/Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. You can also choose which apps you want to use in the full screen aspect ratio. From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. For your convenience, I have included your device manual below for your records. Here's how the Z Fold6 is different from its predecessor - at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance after reviewing the resources that have been shared, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 25, 2024
Posted by: Pudjong
I I have used it before very easy to use and the product is good
Written by a customer while visiting Samsung US
Posted by: Shadowstriker
from Louisville, KY
Expertise:Expert
Verified Purchase:Yes
First time with a foldable after watching from afar. Build quality is excellent. Design is very good. Only real gripe is the more narrow cover screen as someone coming from consecutive Galaxy Ultra devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best Foldable Experience!
on August 26, 2024
Posted by: Ludatyk
from Arlington, TX
Expertise:Expert
I've been on the Galaxy Fold series since the 2nd generation, skipped the 3rd one and moved to the 4th. And the process continued... skipped the 5th generation and now upgraded to this current generation.
And this 6th generation is the best foldable experience to date, absolutely enjoy it. No issues with the outer display, use it on-the-go. And when I'm stationary or in a place where I'm there for awhile, I'm able to unfold... getting the tablet experience.
What keeps me on the Fold series is the Galaxy features particularly Good Lock features... One Hand Operation, Multi-Star and most importantly Sound Assistant. These features don't exist on other foldables... therefore it's tough for me to go elsewhere.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung could have done better
on August 28, 2024
Posted by: Rathernotsay
from In USA
Expertise:Expert
It only got 3 stars cause of no s pen holder , no upgrade on the camera, and battery definitely could have gotten better, do better Samsung...........
Features
2
Performance
3
Design
4
Value
1
Response from Samsung USBy Social Commerce, August 30, 2024
Hey Rathernotsay,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The S Pen enables productive usage of Galaxy AI. While the S Pen is supported on the Main Screen, the Galaxy Z Fold6 does not come with an S Pen, as you know. You can purchase the S Pen Fold Edition or S Pen Case to enjoy smooth notetaking and perform Air Commands. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. In terms of battery life, a single charge lasts longer on the Galaxy Z Fold6 than the Galaxy Z Fold5. Though the Galaxy Z Fold6 features the same 4400mAh battery as the Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The S Pen enables productive usage of Galaxy AI. While the S Pen is supported on the Main Screen, the Galaxy Z Fold6 does not come with an S Pen, as you know. You can purchase the S Pen Fold Edition or S Pen Case to enjoy smooth notetaking and perform Air Commands. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. In terms of battery life, a single charge lasts longer on the Galaxy Z Fold6 than the Galaxy Z Fold5. Though the Galaxy Z Fold6 features the same 4400mAh battery as the Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Written by a customer while visiting Samsung US
Posted by: Owen
from California
Expertise:Expert
Verified Purchase:Yes
I love my new fold. I do think that, if you're a responsible adult, then, you're best off with not installing a screen protector on the fold screen. The forward screen definitely needs it though! I doubt I'll run out of storage space since I got the 1tb version. Great battery life atm too! I will update eventually if the fold crease becomes unruly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 28, 2024
Posted by: Aimeeproz
from Savannah Mo
Expertise:Intermediate
I bought this about a month and a half ago and I love it. Takes wonderful pictures and videos. Lots of memory. Runs very fast. And the screen is very clear. No problems where the phone folds. Very easy to hold.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy and I phone 5
on August 29, 2024
Posted by: Tom Ted dog
I have a I phone 5 and a Samsung galaxy can I trade both in they both work
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US