Customer reviews from hp.com
HP - 61 Standard Capacity Ink Cartridge - Tri-Color
Average customer rating
4.6
(1,440 Reviews)
Rating breakdown 1,440 reviews
5 Stars
1,170
4 Stars
115
3 Stars
48
2 Stars
22
1 Star
85
93%of customers recommend this product.
(
573 out of
614)
Customer Reviews for HP - 61 Standard Capacity Ink Cartridge - Tri-Color
Posted by: Alxlo
from Bothell WA
Verified Purchase:Yes
Cartridge doesn't work. Get a constant incompatible cartridge error.
No, I would not recommend this to a friend.
Quality
1
Response from hp.comBy Amanda , HP Care, January 31, 2023
Hello there,
Thank you for the feedback that you are getting an incompatible cartridge error. That piece of information gives me valuable insight. First, check the cartridge number against your printer model online. Ensure they match. If it does match, navigate to your printer settings and revert to the most recent software update. I'm sorry you had this experience.
Amanda
HP Care
www.hp.com/support/
Thank you for the feedback that you are getting an incompatible cartridge error. That piece of information gives me valuable insight. First, check the cartridge number against your printer model online. Ensure they match. If it does match, navigate to your printer settings and revert to the most recent software update. I'm sorry you had this experience.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Mb22
Verified Purchase:Yes
Very easy to work with. Fast delivery!!
Written by a customer while visiting hp.com
Posted by: Bevann
Verified Purchase:Yes
Just received the cartridge and haven’t put it in yet however, I only use the quality HP brand ink. Service is great a very fast delivery.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: EDDS
from California
Verified Purchase:Yes
Excellent Product, Speedy Service.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Idonknow
Verified Purchase:Yes
Great product
Written by a customer while visiting hp.com
Posted by: RLeeJ
from Utah
Verified Purchase:Yes
The ink is fine. The cartridge is arguing with the printer. The message shows that the cartridge needs to be replaced, every time I try to print. I have to turn it off and back on to get it to print.
I would recommend this to a friend!
Value
4
Written by a customer while visiting hp.com
Posted by: Nikki 159
from Orlando, fl
Verified Purchase:Yes
Easy to us and arrived in a few days
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Sam2639
Verified Purchase:Yes
Very fast and convenient
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com