Customer reviews from hp.com
HP - 61 Standard Capacity Ink Cartridge - Tri-Color
Average customer rating
4.6
(1,440 Reviews)
Rating breakdown 1,440 reviews
5 Stars
1,170
4 Stars
115
3 Stars
48
2 Stars
22
1 Star
85
93%of customers recommend this product.
(
573 out of
614)
Customer Reviews for HP - 61 Standard Capacity Ink Cartridge - Tri-Color
Posted by: Kat1
from St. Johnsbury, Vt
Verified Purchase:Yes
I ended up only getting 25 color copies before the ink ran out! That's disgraceful and a rip off!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, October 31, 2018
Hello,
I am sorry that you are not getting longer lasting usage of your cartridge. I can understand if you are upset.
Provided the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (like photos and graphs) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help save on ink:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- You might find the XL version of the cartridges to be a better value.
- Shutting the printer down between uses can help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
If you suspect that the low page yield was caused by a defective cartridge, you are always free to contact us via your preferred method. Information on that can be found here: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry that you are not getting longer lasting usage of your cartridge. I can understand if you are upset.
Provided the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (like photos and graphs) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help save on ink:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- You might find the XL version of the cartridges to be a better value.
- Shutting the printer down between uses can help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
If you suspect that the low page yield was caused by a defective cartridge, you are always free to contact us via your preferred method. Information on that can be found here: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: MrsCeeatwork
from Lakewood, CA
Verified Purchase:Yes
My hp printer will not accept any other brand or even refills of their own cartridges so I have to buy the brand name or the printer won't read it (use it). So, I can't compare it with any other type but it works as intended. I usually buy the higher yield because I do a lot of printing but when money is an issue, I'll buy the one that prints fewer copies per cartridge.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: rgirl14
from Milwaukee, WI
Verified Purchase:Yes
Usually the ink is perfect, but after I put this one in my printer I had to print things several times and there was something a little off with the coloring. Obviously this is the printer have so I will need to keep buying this ink but maybe just pick it up in store
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: Lynnied266
from Florida
Verified Purchase:Yes
I bought thiss a few weeks ago. The color is excellent.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: herbnewt
from Coulee Dam WA
Verified Purchase:Yes
I am very happy with the product. It was just what I needed and came at a great price
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Looie
from Boston, MA
Verified Purchase:Yes
The cartridges are always reliable, give realistic colors and are delivered as promised.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: woodbob4
from Pompano Beach, FL
Verified Purchase:Yes
I really like the dependable and quick shipping. Print quality is excellent on my HP5535
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
2
Sometimes display says not legitimate HP cartridge
on November 20, 2018
Posted by: Cjbo
from New York
Verified Purchase:Yes
Alignment uses too much ink. Cartridge occasionally comes up as not a legitimate HP cartridge.
No, I would not recommend this to a friend.
Features
2
Performance
1
Response from hp.comBy Mary, HP Care, November 21, 2018
Hello,
I am sorry that the display is showing an error message sometimes. I hope you find that it works well for you otherwise!
If the printer and the cartridge do not have a good connection, you will occasionally get an error. You can take the cartridge out and make sure that the copper contacts on the cartridge and inside the printer are clear of any tape residue or fingerprints (wipe with lint-free material, if they seem to need it).
Then, you can reinsert it, being careful to make sure it is firmly seated in its slot. If that doesn't help, you can do a power reset (unplug while it is turned on, wait a bit and then plug back in).
If it is not working correctly, you can contact us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry that the display is showing an error message sometimes. I hope you find that it works well for you otherwise!
If the printer and the cartridge do not have a good connection, you will occasionally get an error. You can take the cartridge out and make sure that the copper contacts on the cartridge and inside the printer are clear of any tape residue or fingerprints (wipe with lint-free material, if they seem to need it).
Then, you can reinsert it, being careful to make sure it is firmly seated in its slot. If that doesn't help, you can do a power reset (unplug while it is turned on, wait a bit and then plug back in).
If it is not working correctly, you can contact us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com