Customer reviews from Samsung US
Samsung - The Terrace Outdoor TV Wall Mount up to 55" - Black
Average customer rating
4.7
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
21
4 Stars
1
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
8 out of
8)
Customer Reviews for Samsung - The Terrace Outdoor TV Wall Mount up to 55" - Black
Customer Rating
5
Great materials!
on September 15, 2024
Posted by: Shopndrop
[This review was collected as part of a promotion.] Bought about 6 months ago and my TV has stayed put perfectly :) #satisfied
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice product
on November 1, 2024
Posted by: Luvmydealz
[This review was collected as part of a promotion.] Easy to install and a good quality product. I would recommend this product for easy installation.
Value
3
Response from Samsung USBy Samsung Advisor, November 1, 2024
Hi Luvmydealz,
We appreciate your feedback on the Terrace Wall Mount and are happy you are enjoying the product. If you ever have questions or need help, please do not hesitate to reach out to us.
Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your feedback on the Terrace Wall Mount and are happy you are enjoying the product. If you ever have questions or need help, please do not hesitate to reach out to us.
Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Always great
on February 13, 2026
Posted by: Junior
[This review was collected as part of a promotion.] Samsung is always great no doubt product communication workmanship
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 5, 2026
Posted by: Lili
from Arkansas
[This review was collected as part of a promotion.] I love Samsung products across the board I always use samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Better than I expected
on March 23, 2026
Posted by: Lilmamaof7
[This review was collected as part of a promotion.] It is very sturdy reliable stretches out to the link that I needed more than what I expected I can watch everything with ease in it to hear my TV way better than before
Response from Samsung USBy Samsung Specialist, March 23, 2026
Lilmamaof7,
If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Best for indoor use
on March 27, 2026
Posted by: IndoorTechie
[This review was collected as part of a promotion.] I’d rate this wall mount as average. On the positive side, the mounting process was straightforward, and the compatibility with my TV was exactly as described. Once it's up, the stability feels secure enough for daily use.
However, I had some concerns regarding its long-term durability, as some of the components felt a bit thin. I also wouldn't recommend it for outdoor use as it doesn't seem built to withstand the weather. It gets the job done for a basic indoor setup, but there are definitely sturdier options out there.
However, I had some concerns regarding its long-term durability, as some of the components felt a bit thin. I also wouldn't recommend it for outdoor use as it doesn't seem built to withstand the weather. It gets the job done for a basic indoor setup, but there are definitely sturdier options out there.
Response from Samsung USBy Samsung Specialist, March 27, 2026
IndoorTechie,
Thank you for sharing your thoughts on The Terrace Outdoor Wall Mount. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on The Terrace Outdoor Wall Mount. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Easy axis
on March 27, 2026
Posted by: Fams
from Illinois
[This review was collected as part of a promotion.] The durability is very good and the mounting was easy the stability if the weather caused a earthquake it's not moving the compatibility is awesome
Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on April 12, 2026
Posted by: Bbyk1190
from 323 Glenlock Rd
[This review was collected as part of a promotion.] Really sturdy and weather proof, I am glad to have bought it and definitely will again! Very compatible worked with my new TV too!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US