I bought my Nutribullet 2 years ago, and have been very happen with it, until one morning it failed to work. I called the company, the customer service representative went through a few problem solving techniques with me over the phone and when that failed to get the machine going, she simply said that they would replace my unit, all I was required to do was to pay for shipping. I should have my new machine in a few days and I couldn't be more pleased! I would not hesitate to recommend this company to anyone looking for a company that stands behind their product, and has amazing customer service!
I have had mine 6months now. Rrally Great for smoothie, Cocktail and milkshake making. But today i tried to make some cashew butter and had it turned on less than a minute with cashews in and it started smoking and broke :(. Not impressed.
This nutribullet has worked so well. It breaks up fruits and greens into juice and smoothies so quickly. I used to use a blender and I would get bits of fruit and greens not completely broken down but this is great!
I have been using the NutriBullet since 2013, and I just can't imagine not being able to have a healthy shake when I want one. It is so refreshing knowing that it is possible when you have a NutriBullet in your kitchen.
I was fortunate enough to Win the Nutribullet Pro in a Sweepstakes a few weeks after purchasing the Magic Bullet. Just out of the blue it wouldn't work after having used it a few days before,found out it was a simple fix as it just needed a little cleaning. Customer Service Rep was extremely nice and very professional! He was quick,well spoken and very customer oriented. Great Job and hats off to training great employees.
Use my Bullet daily, but developed a problem. The contacts would not flex to start/stop. The helpful customer service guy told me how to easily fix it, and it worked great! Very helpful fellow!