Bought my mom the pro in August against the advice from a friend who claimed it was not worth the money. Initially we were happy and excited about our purchase until the 32 ounce cup broke one of its little tabs that initiates the motor. Customer service was of no help when trying to get a replacement and ended up having to purchase new 32 ounce cups. Then the mechanism that turns the blades which is cheaply made of plastic broke also. So now we have our new cups and can not use them not to mention all the fruits and vegetables that ended up going bad totally proved that i should have went for a different brand @ a more expensive price. We know better now and will invest in a more reputable brand to go keep up with our juicing lifestyle. My mother in law wanted me to purchase one for her for Christmas but i will be getting her something worth the money not a cheap machine as the nutri bullet turned out to be.