Had a problem withe my bullet.Sent a message and in minimal time received a reply from the service center. Very knowledgeable and very helpful!!! Thanks so much!!!
Had issued with my bullet. This rating is not regarding the actually product because the blades only last a year. However, the warranty and the customer service rep made things seamless.
I bought this product a few months ago, one of them became INOP. I reported through email and phone call; one person returned my call which i missed due to a meeting but no one follow up afterwards. I then wrote another email yesterday and finally got a response of replacing the product. The customer service representative was "Brain". Thank you for not passing me off for another time or setting up another call from another representative.