Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,783 Reviews)
Rating breakdown 7,783 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
1
not impressed
on July 25, 2025
Posted by: dafx
honestly im not impressed. they used to be so innovative and now it feels like they are just catching up and playing it safe.
Features
1
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, July 28, 2025
Thanks for sharing your honest feedback on the Galaxy Z Fold7! We always appreciate getting insights from our customers. We see that your experience hasn't gone as planned so far. The Z Fold7 comes with a bevy of new features and improvements that we're sure you'll love. The Z Fold7 comes with a range of new features and improvements that we're confident you'll love. For the first time on a Galaxy Z Fold device, the Z Fold7 boasts a powerful 200MP camera, allowing you to take stunning, high-resolution photos. Our next-generation ProVisual Engine enhances color and detail for improved clarity. You can also edit your pictures using AI Photo Assist on the big screen for a truly immersive experience. Plus, it features the biggest screen and the most advanced next-gen Snapdragon® mobile processor available on a Galaxy Z Fold. Once again, appreciate your feedback. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Switching from Iphone
on July 25, 2025
Posted by: Rodriguez
[This review was collected as part of a promotion.] After 15 years of iphone i decided to make a switch and i have to day it has been well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Upgraded Phone of the Year!!!
on July 25, 2025
Posted by: Kargueta47
[This review was collected as part of a promotion.] Love everything about this phone so far! And it has onky been one day!! This is truky and upgrade from last years model!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22 ultra replacement definitely an upgrade!
on July 25, 2025
Posted by: MikeyLikedIt
[This review was collected as part of a promotion.] I'm thoroughly enjoying the painting of advanced hardware with the Galaxy AI software experience on my new S25 Ultra! I can accomplish so many more tasks quicker and with better efficiency and results now! It's been an overwhelmingly hot Summer here but the new device is doing well. Even with my magbak elite case. I'm tempted to go z fold 7 but I'll enjoy the S25 Ultra for a bit longer first!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold7 is the mini-tablet I've been waiting for
on July 25, 2025
Posted by: PappaBearr2002
[This review was collected as part of a promotion.] With all the built in power of a tablet and all the convenience of a phone, the new Fold 7 is wonderful to behold. Boasting Galaxy AI help, it's a sinch to set up and get up and running in a relatively short time. It has a split keyboard that is better for my larger hands as 1 thumb no longer covers half a keyboard. Set up was simple and straightforward. The longest it took was downloading all my apps, and left me room to download even more. 🙃
I am excited to see if I can change the voice for the Galaxy AI, as I prefer a male voice telling me when I go off course in Google Maps. 😆
Now I just have to find the perfect case for it. Do yourself a favour and don't forget the phone insurance as this is LIGHT AND THIN. Even folded up, the Fold 7 looks and feels thinner and lighter than my Samsung Galaxy S24 Ultra was.
I am excited to see if I can change the voice for the Galaxy AI, as I prefer a male voice telling me when I go off course in Google Maps. 😆
Now I just have to find the perfect case for it. Do yourself a favour and don't forget the phone insurance as this is LIGHT AND THIN. Even folded up, the Fold 7 looks and feels thinner and lighter than my Samsung Galaxy S24 Ultra was.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So glad I switched
on July 25, 2025
Posted by: LoveFold7
[This review was collected as part of a promotion.] Having transitioned from iPhone 15 pro max, I am thoroughly impressed with the innovative features of the Fold 7. The integration of cutting-edge technology significantly enhances the user experience. The device offers a notable improvement in both entertainment and practical applications. Its versatility fosters a higher level of productivity, making it a truly remarkable device. This advanced design sets a new benchmark in the mobile industry.
Galaxy AI for the win!
Galaxy AI for the win!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a great device in a great form factor
on July 25, 2025
Posted by: MannyPR
[This review was collected as part of a promotion.] Thin but solid with great Galaxy AI features. Battery life is the main question that remains due to its small size but otherwise amazing. S-pen support won't be missed, had previous Fold generations and barely used the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on July 25, 2025
Posted by: Carlos
from South Dakota
I switched from iphone to Samsung Z Fold 7 and it was the best decision ever. This phone has some amazing features ever.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US