Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,784 Reviews)
Rating breakdown 7,784 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
207
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5
Best Phone
on July 29, 2025
Posted by: Dabulpeel84
[This review was collected as part of a promotion.] Galaxy AI is the best. Also using Gemini makes the phone way easier. I also like the fact the outer display is easier to use. I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung 25 plus has been an exceptional phone.
on July 29, 2025
Posted by: CRAZYWB
[This review was collected as part of a promotion.] The 25 plus has got great storage taste.Wonderful pictures and has the superior AR.Technology helps you compose things like little love letters to your wife. The Samsung 25 plus has been an exceptional phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product, needs S Pen
on July 29, 2025
Posted by: Drinok
[This review was collected as part of a promotion.] Long time samsung just. Phone fixed all the issues that fold 3 had. Wish it had S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not there best effort
on July 29, 2025
Posted by: Bobbyg
from Vero Beach Florida
Expertise:Expert
I traded in my Galaxy S23 Ultra for this after listening to reviews that are out there.. It's not a bad phone, but it's at least 3 steps down from the 23ultra I had.. This phone has a constant lag problem.. The comparable download speeds are at a minimum 300 megabytes less. Just know that your getting a lot less phone if trading a 23 ultra or similar phone. Not very satisfied with the purchase, but it will have to do for now.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Bobby. We appreciate your feedback regarding performance. If your phone is lagging and is functioning slow, there are a couple of things that you can try to resolve this. Before trying any recommendations, please ensure your device's software is updated to the latest version by going to Settings and then Software update. To enhance your phone's performance, we recommend utilizing the Device care feature, which provides an overview of your battery, storage, memory, and security. You can optimize your phone easily by going to Settings, selecting Device care, tapping Optimize now, and then selecting Done. This will help identify apps that use excessive battery, clear unnecessary files, and close background apps, ultimately improving your overall experience with the Galaxy Z Fold7! We hope these tips help, and if you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing all around phone!
on July 29, 2025
Posted by: L3G3ND
[This review was collected as part of a promotion.] As someone who has been with apple for a decade!! I can proudly say taking this leap of faith was 1000 percent worth it. The phone / tablet is amazing. The innovation and customization is worth every penny. Feels great in my hands and have zero issues! I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the Z 7 fold!
on July 29, 2025
Posted by: Zannie
[This review was collected as part of a promotion.] I haven't been able to put it down since I've gotten it it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is next level
on July 29, 2025
Posted by: BMoney
[This review was collected as part of a promotion.] This phone has made my work life a breeze. The Galaxy AI completes tasks for me I couldn't imagine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A huge step up from the Z fold 6
on July 29, 2025
Posted by: Foldedphone
[This review was collected as part of a promotion.] I had the Z Fold 6 and switched to the Z Fold 7. Amazing quality and the size of the screen makes a big difference. With the larger size it is more comfortable to hold a d use everyday. Will recommend to anyone that wants to try a Fold phone.
Value
5
Written by a customer while visiting Samsung US