Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,784 Reviews)
Rating breakdown 7,784 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
207
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5
Moved from Pixel
on July 30, 2025
Posted by: Burgernog
[This review was collected as part of a promotion.] I've been a pixel owner for years but started to get a bit bored. Then I played with the Z Flip 7 at a nearby store and hadn't felt "excited" about technology like this in a while. I made the jump and totally love this phone. The Fold was intimidating at first because I thought it was so fragile but it's as tough as any other phone you've ever thrown in your pocket. Plus the Galaxy AI has the best photo generation of anything out there, hands down. Big fan and excited to see what even more updates will bring!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Makes Life Smarter and Simpler
on July 30, 2025
Posted by: TechDad84
[This review was collected as part of a promotion.] I've been using my Samsung fold 6 Ultra daily, and the Galaxy AI features have truly elevated the way I interact with my device. From real-time call translations to AI-powered photo editing, it’s like having a smart assistant in my pocket.
I use my Samsung device for everything—streaming movies in stunning detail, capturing high-quality pictures of my daughter, and using DeX mode for work presentations while on the go. The battery life easily lasts all day, even with heavy use.
What stands out the most is the AI summary and note-taking feature. It helps me quickly recap meetings and organize tasks. Whether I’m working remotely or managing daily tasks, Galaxy AI integrates seamlessly into my routine and keeps me productive.
I highly recommend this device for anyone looking for performance, design, and intelligence in one pack
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A powerhouse in pocket
on July 30, 2025
Posted by: GodFatherShubh
[This review was collected as part of a promotion.] After a week with the Samsung Z Fold 7, I’m genuinely impressed. As someone who juggles work, creativity, and staying connected, this phone fits my lifestyle perfectly. The foldable design still feels futuristic, yet now more refined and sturdy than ever. The hinge is smoother, and the larger inner display is a joy to use — it’s like carrying a tablet in your pocket.
Multitasking is seamless. I can run 2-3 apps at once — editing documents, replying to emails, and streaming content — without any lag.
Battery life has been surprisingly solid despite the big screen, and the cameras are flagship-level. It’s not just a phone; it’s a full productivity suite I can fold and take anywhere.
If you’re looking for something bold, practical, and packed with innovation, the Z Fold 7 is a game changer.
Galaxy AI is awesome.
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Thank you for sharing your experience with the Galaxy Z Fold7. It's reassuring to know that you find the design both futuristic and refined. It's great to see you're enjoying the larger inner display and the seamless multitasking. We're proud of the improved hinge for durability and smooth operation. It's awesome that the battery life is keeping up with your busy lifestyle, and we appreciate your positive feedback on the camera performance. Your thoughts on Galaxy AI and how it can simplify your day-to-day tasks are incredible to see. We hope you continue to enjoy every aspect of your Z Fold7. If you have any other thoughts or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Slim, smart, and finally “everyday"
on July 30, 2025
Posted by: Aram19
[This review was collected as part of a promotion.] The Z Fold7 finally feels “everyday.” Closed, it’s easy to one-hand; opened, the large display becomes a true workspace. Multitasking is effortless, and the 200MP camera delivers sharp photos with cleaner low-light shots. Galaxy AI edits like object removal are actually useful. Performance is smooth for work and gaming, and the battery lasts a full day unless I’m streaming nonstop. The Blue Shadow color looks premium. I still wish the inner screen supported S Pen, but overall this is the most complete Fold yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Upgrade
on July 30, 2025
Posted by: XenoWeltall
[This review was collected as part of a promotion.] I was trying to hold out til my old phone died or was too bogged down but after seeing my gfs brother's new Pixel Foldable phone my interest was piqued and I don't regret upgrading as this phone is unique for me. If you've always had a standard phone, do yourself a favor and get the Fold 7. It's about the same size as standard ones and it's sleek / thin and best of all it doesn't weigh much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold 7 is superior
on July 30, 2025
Posted by: GTQuantum1
[This review was collected as part of a promotion.] I love my 7. The convenience of galaxy ai at the push of a button. Fully customizable screen layout with split screen is sweet. Thanks Samsung for this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 30, 2025
Posted by: Kelley356
[This review was collected as part of a promotion.] Love this phone. Very responsive. Love the weight and feel and of course, the big screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on July 30, 2025
Posted by: louisiana cajun
from louisiana
Expertise:Expert
So good that i ended up buying 2 of them. What a huge difference from the past fold phones.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US