Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(7,784 Reviews)
Open Ratings Snapshot
Rating breakdown 7,784 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
207
2 Stars
55
1 Star
103
86%of customers recommend this product. 
(
652 out of 755
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Galaxy z fold 7 could be a little brighter
on August 10, 2026
Posted by: MikeMc
[This review was collected as part of a promotion.] I got a galaxy z fold 7 about a year ago and its been a great phone. The only things that could be better is the battery life as it runs out of battery fairly quickly especially when open in full screen mode so its always nice to have a battery bank on hand and also the screen brightness on the front main screen is a bit hard to see in bright sunlight. I choose to use it mostly not open unless im watching videos, movies, tv or a web page that doesnt load right.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device for everyday usage!
on August 10, 2026
Posted by: Hades97
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 7 because at first glance, I know it would be the device for me. From the form factor, to the sleek and thin design, I instantly fell in love with it.
I started my journey into the Galaxy series devices with the S8+, moved to the S22. But the slab style phone just wasn't cutting it for what I would have loved to do.
Now, I can watch streams on Twitch.tv, watch videos on Youtube, and doomscroll through social media... at the same time! The Z fold 7 is absolutely amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is an amazing powerhouse
on August 10, 2026
Posted by: BuckyBlueyez
[This review was collected as part of a promotion.] I chose this product because I am constantly on the go and this eliminates the need for a laptop. To quote the great Otto Octavious aka Doc Oc "It like having the power off the sun in the palm of my hands".
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first fold phone
on August 10, 2026
Posted by: Jcardona
[This review was collected as part of a promotion.] I chose to have a Samsung z fold 7 and I love opening the phone to a bigger screen. Enjoying the lager screen for YouTube videos and having the split screen to have multiple apps open with a decent size. The camera on it is great as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone...I chose this phone for the looks & use...
on August 10, 2026
Posted by: Chuck123
[This review was collected as part of a promotion.] This is a great phone from the time it is activated till the first call comes in...
I chose the clarity of the screen & brightness also....The phone performs outstanding
either folded or unfolded...Will use for a long time...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Z Fold doubling as PC
on August 10, 2026
Posted by: ChrisP
[This review was collected as part of a promotion.] My computing needs are also met by my Z Fold 7! I have had Z Folds before and I upgrade each time a new version comes along. I chose Samsung Z Fold as it gives me the portability I prefer and the power of computing it offers. Connect it with a docking station and it runs like a PC. On its own you can also multi-task while listening to your favorite podcasts. It doesn't disappoint!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It needs to cool down even at lower temperature
on August 10, 2026
Posted by: ikimavi
[This review was collected as part of a promotion.] Overall it is a great product with one caveat. It needs to cool down even in lower temperatures and under the shade and unable to use google maps for the same reason. It is so frustrating.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving every moment with this phone​
on August 10, 2026
Posted by: FoldLover
[This review was collected as part of a promotion.] ​There's just no going back to a regular bar phone. I chose the Galaxy Z Fold 7 because I wanted to try something new, coming from an S24 Ultra that felt a bit familiar. This phone is just as powerful and snappy, but it adds that distinctive element I was looking for. Opening that amazing inner screen is mind-blowing, and Samsung really nailed this generation—closed, it is as slim as a regular phone, and opened, it is a powerful mini tablet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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