Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,783 Reviews)
Rating breakdown 7,783 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5
The product has fantastic features!
on October 9, 2026
Posted by: Kinsey
[This review was collected as part of a promotion.] I chose this phone cause I had the note then once they stopped and made the z phones I have had one everysince. I love all the different things you can do .Gemini is my best friend and al.the AI features are amazing. I enjoy drawing and editing my photos this phone does it all no questions asked,xwhen I can, I will get the newest zfold hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a well done base model.
on October 9, 2026
Posted by: superbromo
[This review was collected as part of a promotion.] I chose this the zfold7, mainly because I was curious about the folding series. It seemed like a good starting point, and that it was. The bigger screen and adaptive ai capabilities that come with the phone are a huge help with just everyday little things, as well as larger projects. I will say the biggest things I ran into issues with are, no stylus, and not really the best with 3rd party uses. The cases dont really protect that inner screen and there's no screen protector for it. As well. They limit the charger port size and make it difficult to use any basic charger without removing the case or slightly folding the phone open. Plus I think there should be a built in kick stand so you can prop the phone up, open or folded shut. Willing to sacrifice a little more thickness for that. Otherwise, the speeds and graphics of the phone are wonderful. I use it for gaming and art projects mostly. Being able to use bixby as well as the Google ai. The keyboard layouts are well put, and the cameras. Super fine details with amazing zoom. Though the power and volume buttons, not sure how to improve on those, just that their in difficult spots when it comes to the phone being opened up. Plus, constant accidental unlocks when just carrying my phone. Causing accidents with screen taps, app removals, random folders, etc. While all of that is in play, it does have a good sound/speaker system. Between movies, music, calls, meetings. What have you. It captures sound and keeps audio very clean.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Prefect size for my tiny hands
on October 9, 2026
Posted by: Kidmeza
[This review was collected as part of a promotion.] I love this phone. I honestly am not that interested in the software being high quality or up to date, but I am grateful that this phone exceeds my standards.
I really think I chose this model because phones these days are too big in my opinion. With this phone closed I can reach all the way across the keyboard with one hand! That was really my biggest feature while shopping for a device. It's again an added bonus that the screen becomes soo big when opened!
Its perfect for ready Manga and webtoons on my Mobile device, which can only be cumbersome with a regular sized phone. I will not go back to a non foldable phone for these reasons!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fold
on October 9, 2026
Posted by: FRANKcisco
[This review was collected as part of a promotion.] I love how you made sure to use better and durable materials for the fold. Although I haven't tried high performance gaming; I'm loving the video streaming.
It has the perfect quality of a mobile entertainment system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Once you go Fold, you'll never want to go back.
on October 8, 2026
Posted by: NorCalZFoldUser
[This review was collected as part of a promotion.] I chose the ZFold7 and haven't looked back. I can't imagine going back to a narrow phone. With Wireless Dex already installed on the phone. With a Bluetooth keyboard and mouse connected, I can get work done all day. Now, anything is possible. For movies and gaming, the Z Fold7 is like having an IMAX screen on the plane. I can't live without my Samsung Z Fold. It's my everyday carry.
Value
5
Response from Samsung USBy R&R, October 9, 2026
Hi there NorCalZFoldUser,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Once you incorporate the larger Fold display into your routine, it can be difficult to imagine going back to a smaller screen. The Galaxy Z Fold7 features an immersive 8-inch main display, Samsung DeX support, and a powerful Snapdragon 8 Elite for Galaxy processor, making it ideal for both work and entertainment throughout the day. When paired with a Bluetooth keyboard and mouse, the versatility of the Fold experience truly shines. We are thrilled that it has become your everyday carry. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Once you incorporate the larger Fold display into your routine, it can be difficult to imagine going back to a smaller screen. The Galaxy Z Fold7 features an immersive 8-inch main display, Samsung DeX support, and a powerful Snapdragon 8 Elite for Galaxy processor, making it ideal for both work and entertainment throughout the day. When paired with a Bluetooth keyboard and mouse, the versatility of the Fold experience truly shines. We are thrilled that it has become your everyday carry. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Features and Use of Phone. Personal satisfactory.
on October 8, 2026
Posted by: Astroapostle
[This review was collected as part of a promotion.] Features altstanding; display gives full view satisfaction, operations as advertised. Ease of maintenance and updates. Satisfied with device and operation. My main phone.
Value
5
Response from Samsung USBy R&R, October 9, 2026
Hi there Astroapostle,
We are pleased to hear that the Galaxy Z Fold7 has become a reliable main device for you. Its expansive 8-inch Dynamic AMOLED 2X display, Snapdragon 8 Elite for Galaxy performance, and long-term software and security support provide a smooth experience for everyday use. It's wonderful to know that the display, operation, maintenance, and updates are all meeting your expectations. Thank you for being a part of Samsung.
-Ty
Samsung Support
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We are pleased to hear that the Galaxy Z Fold7 has become a reliable main device for you. Its expansive 8-inch Dynamic AMOLED 2X display, Snapdragon 8 Elite for Galaxy performance, and long-term software and security support provide a smooth experience for everyday use. It's wonderful to know that the display, operation, maintenance, and updates are all meeting your expectations. Thank you for being a part of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great tablet alternative
on October 8, 2026
Posted by: radarwz
[This review was collected as part of a promotion.] I chose Samsung Z Fold because it allows me to not always have to pull out my tablet when I need a larger screen to view videos or work on documents.
When I got my Z Fold 6, I found .myself using my tablet less and less. I upgraded to the Z Fold 7 for it's compactness.
I wanted a Z Trifold but couldn't get one before they stopped producing it which makes me really sad.
I'm planning on upgrading to the Z Fold 8 Ultra for the increased battery usage and faster charging capabilities.
Value
5
Response from Samsung USBy R&R, October 9, 2026
Hi there radarwz, The Galaxy Z Fold 7 truly reduces the need to carry a separate tablet. Its expansive 8-inch main display, slim foldable design, and strong multitasking capabilities allow for seamless transitions between videos, documents, and everyday tasks, all from one device. It's great to know that the more compact design made upgrading from your Z Fold 6 worthwhile. We appreciate you continuing your Fold journey with Samsung.
-Ty
Samsung Support
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Facebook
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-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
BEST OF ALL.
on October 8, 2026
Posted by: Bi2jess
[This review was collected as part of a promotion.] I chose the Samsung galaxy Z fold, because it's the best thing one can have. As a matter of fact, this is my second Z fold I'm having.
From security wise to photography, no other phone can be compared to this phone.
One thing I also love about the way Samsung regularly upgrades the phone with security patches. I'll never bypass Samsung for any brand. I love my Z fold.
From security wise to photography, no other phone can be compared to this phone.
One thing I also love about the way Samsung regularly upgrades the phone with security patches. I'll never bypass Samsung for any brand. I love my Z fold.
Value
5
Written by a customer while visiting Samsung US