Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,786 Reviews)
Rating breakdown 7,786 reviews
5 Stars
6,374
4 Stars
1,046
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5
Exceeds Expectations
on August 15, 2025
Posted by: diegonicolaslh
[This review was collected as part of a promotion.] Apple user of 10+ years, was getting bored with the same old same old and no real updates or innovations. Saw the Galaxy Fold 7 with its intuitive Galaxy AI and significantly different and better personalization options, and figured I had to try it! From professional multitasking (emails, meetings, research) to social multitasking (social media, photos, YouTube), this phone does it all! It is catered to me, the user, and I can truly say it is "one of one" when you customize and personalize it to meet your needs. So glad I upgraded!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new screen size!
on August 15, 2025
Posted by: Smartinez9711
[This review was collected as part of a promotion.] The new screen size on both the inside and outside of the Zfold is exactly what this revamp needed. Multitasking has never been easier and I am loving editing on the open screen.
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We're glad to see that you’re loving the new screen size and the enhanced multitasking experience. Whether folded or unfolded, the Galaxy Z Fold7 truly exceeds expectations. With the expanded 21:9 Cover screen and a sleeker form, it’s easier to hold than ever. Plus, the Main Screen spans a massive 8 inches, offering the most expansive display on a Galaxy phone. If you have any questions or need anything at all, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Really good planning to buy
on August 15, 2025
Posted by: Vishnusugirthan
[This review was collected as part of a promotion.] So, I finally got my hands on the new Samsung Galaxy Z Fold 7, and I have to say, this one feels different. Samsung has really been listening to us, and it shows.
First off, the size and feel are a game-changer. This phone is so much thinner and lighter. Seriously, it almost feels like a regular phone in your pocket when it's closed, which is a massive relief. The front screen is wider now, too, so you can actually type comfortably without having to unfold it for every little thing. The main screen inside is still just as gorgeous as ever, and get this: the crease is so much less noticeable. You really have to look for it to even see it. It's a huge win.
First off, the size and feel are a game-changer. This phone is so much thinner and lighter. Seriously, it almost feels like a regular phone in your pocket when it's closed, which is a massive relief. The front screen is wider now, too, so you can actually type comfortably without having to unfold it for every little thing. The main screen inside is still just as gorgeous as ever, and get this: the crease is so much less noticeable. You really have to look for it to even see it. It's a huge win.
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Vishnusugirthan. It's great to see that you appreciate the new design. The emphasis on making the device thinner and lighter was intentional, and we aimed to create a phone that feels more like a regular device in your pocket. The wider front screen is also designed for your comfort, allowing for easier typing without the need to unfold. It’s awesome that you find it more convenient. We take pride in the improvements made to the crease, which enhances the overall beauty of the display. Your feedback truly reflects our dedication to enhancing the user experience, and we look forward to continuing to bring you innovative features. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone product
on August 15, 2025
Posted by: 1ThyckBeauty
[This review was collected as part of a promotion.] The new Fold Samsung is an amazing upgrade. The features, camera views, storage, the Galaxy AI that literally helps with everything, and the thinness of the phone exceeds my expectations.
I use the phone for personal management, work, school, gaming, of course streaming, and anything else that can be added to the phone or help out with daily activities. The Galaxy AI help with written pieces I use at work, texts, and when researching things I need. I can't wait to switch over.
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for your review of the Galaxy Z Fold7! We appreciate you sharing how much you enjoy the upgraded features, impressive camera quality, and the support from Galaxy AI. It's amazing to see how you’re using the device for personal management, school, gaming, streaming, and work tasks. We love that our customers find so many ways to integrate the Fold7 into their daily lives! If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
A new slik design
on August 15, 2025
Posted by: Skylarblue
[This review was collected as part of a promotion.] The fold just keeps getting better, and it's light as a feather . It's a must have device . I highly recommend this device .
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for your wonderful recommendation, Skylarblue! We’re so happy to see that you love your Galaxy Z Fold7. Your support means a lot to us! The Galaxy Z Fold7 has several exciting features that really set it apart. The cover screen is now 6.5 inches, and when you open it up, the main screen is a huge 8 inches. This wider screen makes multitasking so much easier and more enjoyable. We appreciate your thoughts on its lightweight design as well! We’ve worked hard to make the device easy to carry while still packed with useful features. If you have any questions or need help with anything, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The Future in My Pocket
on August 15, 2025
Posted by: ragingluv
[This review was collected as part of a promotion.] The Galaxy Z Fold7 isn’t just a phone—it’s a glimpse into the future you can hold in your hands. From the moment I unfolded it, the massive AMOLED display pulled me in, making movies, gaming, and multitasking more immersive than ever. The hinge feels stronger, the crease is barely noticeable, and the outer display is perfect for quick tasks without even opening it.
What truly makes the Z Fold7 feel revolutionary is Galaxy AI. Whether it’s translating conversations in real time, summarizing notes instantly, or helping me craft professional messages on the fly, Galaxy AI turns the Fold7 into my personal assistant. Combined with the big, bright screen, AI-powered features feel natural—like they’ve always belonged in my daily workflow.
The cameras are flagship quality, the S Pen transforms it into a creative tool, and multitasking with three apps at once feels effortless. Add in all-day battery life, and the Fold7 with Galaxy AI isn’t just a device—it’s an experience that redefines what a phone can be.
Once you’ve lived with it, every other phone feels flat—literally and figuratively.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on August 15, 2025
Posted by: Gvyt36785
[This review was collected as part of a promotion.] Large, gorgeous screen! UI 8 is very easy to use, and includes some useful additions to the settings menus. Hinge is tight but works well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this product my favorite device
on August 15, 2025
Posted by: BraveSakhi
[This review was collected as part of a promotion.] I using my Samsung device for work, school, sport, movies, navigation and more
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, BraveSakhi! We’re so happy to see that you're enjoying the phone and making the most of its features. Have you had a chance to try out Gemini? Google Gemini offers seamless, multi-app control that enhances your productivity by allowing smooth interaction across different apps on your Galaxy Z Fold7. If you have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US