Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(7,786 Reviews)
Open Ratings Snapshot
Rating breakdown 7,786 reviews
5 Stars
6,374
4 Stars
1,046
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product. 
(
653 out of 757
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Galaxy Z Fold 7: Unfold the future of photography
on August 15, 2025
Posted by: OneLoveSamsungFold
[This review was collected as part of a promotion.] Get ready to experience the most powerful foldable we’ve ever created: the new Galaxy Z Fold7! This device is engineered for both ultimate productivity and unparalleled creativity, and its standout feature is the pro-grade camera system.
​For the first time on a Galaxy Z Fold, we've integrated a 200MP wide-angle camera. This isn't just a spec bump—it’s a revolution in mobile photography. Thanks to this massive sensor, your photos will capture incredible detail and vibrant colors, making every image feel lifelike. Plus, with its 2x optical-grade zoom, you can crop into your shots without losing clarity, turning a single photo into a dozen unique compositions.
​But the true genius lies in its synergy with Galaxy AI. This isn't just a phone with a great camera; it's an intelligent photography assistant. The ProVisual Engine, powered by Galaxy AI, helps you get the best shot every time, whether it's through automatic image enhancements or smart subject recognition. Generative Edit gives you the power to magically move, resize, or remove objects from your photos, and even fill in the background with a touch of AI magic. And with Instant Slow-mo, you can simply tap and hold on any video to create a dramatic slow-motion clip, processed instantly by the device itself.
​The Z Fold7's camera and Galaxy AI redefine what's possible with a smartphone. It's a professional studio that fits in your pocket, ready to unfold your world in ways you've never imagined.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally, a foldable I can use.
on August 15, 2025
Posted by: alriv688
[This review was collected as part of a promotion.] I'm still getting use to the Galaxy Ai, but so far it's been pleasant to learn. The Fold 7 has finally been a foldable I can use a regular on the go phone and unfold it when I want to watch content. It's the perfect size front screen for on the go regular daily functions and a beautiful inner display to enjoy content or multi-tasking. I haven't found anything I don't like yet. Perhaps the camera should be equal to that of the S25-ultra. Then it'll truly be perfect. Either way, there's nothing to not like about this foldable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall I feel that the device is great
on August 15, 2025
Posted by: Lovez7fold
[This review was collected as part of a promotion.] My Galaxy fold z7 has been a present transition for me especially when I have been using apple products forever. I am excited about my purchase just getting started with learning all the awesome things it has to offer.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy z fold7
on August 15, 2025
Posted by: Ladibugld
[This review was collected as part of a promotion.] I love the galaxy z fold7. Best phone I've had in along time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic upgrade from iPhone 13
on August 15, 2025
Posted by: Robby
Expertise:Expert
Been a long time Samsung user for my personal phones, but always preferred to use iPhone for my company issued phone as iOS security allows for seamless integration of Exchange account. It was nice to use native email and calendar app for my work email account, but the multitasking was limited. Pre-ordered the Fold 7 to give it a try, and was completely blown away after the first week using it. Being able to email and chat on Team while attending a Webex call in multiple windows was a game changer.
My only gripe is Samsung's lack of thin clear cases that include a front cover. Normally I don't spend that much on phone cases, but for my personal Flip 7, the Samsung clear case had the best fit out of 10 other cases from Amazon. Hopefully Samsung comes to their senses and finally includes a clear case with front cover, not just the screen protector.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, no complaints
on August 15, 2025
Posted by: Francis
[This review was collected as part of a promotion.] Traded in my z fold 4 for the 7 and no regrets, the thinness is on another level and the extra Galaxy AI features are awesome. Next upgrade is the watch soontm.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Prefect phone!!!
on August 15, 2025
Posted by: Pedrosreviews
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 for a while now, and honestly, it’s the first phone in years that’s made me excited to use my phone again. Unfolding that huge inner screen feels like opening a tiny tablet in my pocket it’s bright, smooth, and made multitasking actually fun instead of cramped. The camera is insanely sharp, and with Galaxy AI helping me edit photos, summarize articles, and even translate text right on that big display, it feels almost magical. Sure, the battery can dip fast if I’m pushing it, but the sheer joy of flipping it open and diving into a whole new screen is worth it every time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good features
on August 15, 2025
Posted by: Patriece
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold is a true blend of innovation and practicality. Its large, foldable inner display is perfect for multitasking, reading, or watching videos, while the outer screen handles quick tasks with ease. The hinge feels sturdy, and the overall build quality is premium. Performance is smooth, powered by a top-tier processor, and the battery life comfortably lasts a full day with moderate use. The camera system produces sharp, vibrant photos, though not quite on par with Samsung’s Ultra models. It’s still on the pricey side, but if you want cutting-edge design and the versatility of a phone that transforms into a tablet, the Z Fold is hard to beat.
Pros: Large immersive display, excellent multitasking, premium build.
Cons: Expensive, slightly heavier than traditional phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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