Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5
The product have amazing features.
on August 22, 2025
Posted by: Corn77
[This review was collected as part of a promotion.] I love the AI features on it, also love that I can unfold it and use it as a mini tablet/desktop computer.
Value
5
Response from Samsung USBy R&R Team, August 22, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7! It’s great to see that you're enjoying the AI features. The ability to unfold it and seamlessly switch between tablet and DEX modes is designed to enhance your productivity and creativity. Your Galaxy Z Fold7 comes packed with powerful AI capabilities to support you throughout the day. For example, you can effortlessly edit your photos using AI picture options, quickly search for content with the Circle to Search feature, and even translate conversations in real-time using the Interpreter function. Plus, with Google Gemini, setting it as your voice assistant enables you to open apps with just your voice, making everything even more convenient. If you have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I ever bought. It was worth the buy
on August 22, 2025
Posted by: Wayne1
[This review was collected as part of a promotion.] This phone is great. It's loaded with great features and I love the ai features. This phone goes perfect with my work life and personal life. I simply love it and it was worth every cent. It's like having a phone and laptop in my pocket. It's a great conversation piece every time I pull it out. Apple phone users get jealous every time 😆.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from iPhone
on August 22, 2025
Posted by: camwandrlust
[This review was collected as part of a promotion.] No words can explain how happy I am to have switched from iPhone to the fold 7. Better features and quality of life. Galaxy AI is a lot better than Siri in my opinion. I was skeptical of the phone being fragile when being dropped or if I accidentally bumped into a wall, but after reviewing some videos on YouTube, I was instantly sold and quickly made a purchase. Best decision I made on a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on August 22, 2025
Posted by: Eric920
[This review was collected as part of a promotion.] This is my fist fold I did not like the thickness of the previous modles and that th3 phone was small. I am a realtor and the fold comes in handy alot. They made the right changes with this phone. I would definitely stick with the fold in the future as long as this phone hold up
Value
5
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Eric! We're elated to see that you appreciate the updates and improvements we've made with this model. The Z Fold7 truly stands out with its design, measuring just 8.9 mm when folded, compared to the Z Fold6, which was 12.1 mm. This significant reduction in thickness makes it much more comfortable to carry, especially for someone who is always on the go, like you in the real estate business. Additionally, with the Z Fold7, we've optimized the split-screen feature. You can easily adjust the split-screen border to the left or right, giving you more flexibility to multitask efficiently. We're glad to know that these changes resonate with you, and we hope the Galaxy Z Fold7 continues to meet your needs as your go-to device. Thank you for choosing Samsung! If you have any questions or concerns, never hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!
on August 22, 2025
Posted by: Dragonfire79
[This review was collected as part of a promotion.] I was nervous to get the Z Fold again after I had the 4 and I opened the phone and for no reason it cracked down the middle. I thought i would give the 7 a try. This phone is amazing! I love that the front screen is big enough that it feels like a regular phone. I love opening the big screen to watch YouTube or stream shows on my lunch break. I never got into AI on my S24 but on the Fold 7 I use it several times a day. I am really about photography and I love how the AI can make my pictures look so much better. I miss my S pen on my S24 that's the only thing I wish this phone had. This phone is so thin and awesome!
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your experience with the Galaxy Z Fold7! It's great to see that you decided to upgrade, and we’re glad you're enjoying the larger front screen and the immersive experience of the big display. Watching YouTube and streaming shows during your lunch break is a fantastic way to make the most of the device! It’s also wonderful that you’re using the AI features. We have great AI features that can really elevate your photography experience. We understand why you would miss the S Pen. It is indeed a valuable part of our Galaxy lineup. With the Z Fold7, our focus was on creating the lightest and thinnest Galaxy Z experience yet, emphasizing portability for users like you. Thanks again for your feedback! For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Took a day to get used to
on August 22, 2025
Posted by: Whodahec
[This review was collected as part of a promotion.] I've been wanting to try the fold since it first launched, but I waited until the battery and cameras got better. I feel like everything should be top notch for the price. Since the 7 improved their cameras I thought it was time to give it a try. I'm really happy with the phone. I mostly use the front cover for my day to day tasks, but when I'm on the couch or in bed at night I open the phone and use the tablet option. Great purchase. Exactly what I was looking for. Something different.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 22, 2025
Posted by: Android510
[This review was collected as part of a promotion.] Everything is great about samsung phone, been using over 2 years with no issue
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had
on August 22, 2025
Posted by: Tofuburger
[This review was collected as part of a promotion.] I've been eyeing a foldable ever since they came out, but the fragility and size made me think twice.
But when they announce the 7 and how things it was, I finally pulled the trigger. I can say this is the best phone I've ever owned.
Asian have said, the only thing I miss is the S-pen, but maybe in future iteration, they'll come back.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
We appreciate you taking the time to share your feedback with us! It's great to see that you finally made the move to the Galaxy Z Fold7 after keeping an eye on the Z Folds! We noted your thoughts on the S Pen. While it remains an important part of the Galaxy lineup, our focus with this latest model was to create the lightest and thinnest experience possible. We aimed to maximize portability, which is key for this generation. Who knows, maybe the S Pen will make a comeback in future models! If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US