Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(7,788 Reviews)
Open Ratings Snapshot
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product. 
(
653 out of 757
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Best phone of the year.
on August 25, 2025
Posted by: Ken Ngo
Verified Purchase:Yes
Thinner and lighter. Wider screen for better viewing. Better camera pixel etc.
I love it soo much.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It really has some awesome features
on August 25, 2025
Posted by: FatMac52
from Richmond, Va
Expertise:Intermediate
The phone is a must buy. It's excellent for today.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best foldable Samsung has ever made.
on August 25, 2025
Posted by: Anonymous
from DC
Expertise:Expert
Verified Purchase:Yes
This is the top-notch phone they've ever made. But, the outer display is what everyone's been griping about. We nailed this one. Samsung, you've got to step up your game. I'm really into this phone. The fact that it's thinner is a huge plus. My only issue is with the battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it for how hard it works!
on August 25, 2025
Posted by: Scoopy
[This review was collected as part of a promotion.] It is a work power house. As someone on the road a lot, I do a ton of work from my car. The Galaxy AI features help to make my work quicker and more efficient.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A great introduction to foldables
on August 25, 2025
Posted by: backupwaterboy
[This review was collected as part of a promotion.] I've had the fold for almost a month and have enjoyed it so far.
I'm glad the front screen was made bigger. It's actually usable and it's the screen I use most of the time. The main screen is still the highlight of the phone. Being able to stream videos and browse the internet or social media is great. The bigger screen has made reading ebooks easier. I've only used Galaxy AI with my pictures but it's been a lot of fun being able to erase things and add stuff in.
The only complaints I have so far is the face unlock isn't the most consistent. Also both screens are awkward sizes so some of the apps need to be optimized. A minor complaint is I wish the quick panel was a little more customizable. I don't need all of the modules and would be great to be able to delete them
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone out now🤙🏽🤌🏽👌🏽, Apple 👎🏼👎🏼👎🏼
on August 25, 2025
Posted by: LongDickDaddy515
[This review was collected as part of a promotion.] All around best freaking phone! I do not own one but I got the chance to view it for myself from coworker and im very impressed. I hoprni win
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is definitely a upgrade
on August 25, 2025
Posted by: Mandiboo
[This review was collected as part of a promotion.] I love my z fold 7 . The bigger screen is just what I need to watch my nascar on sundays!! And I love the galaxy al , its amazing . The phone overall is a 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Luxury of holding phone, unfold for tablet
on August 25, 2025
Posted by: SampathPatil
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is the most refined foldable phone yet, blending innovation with practicality. Its 7.6-inch inner AMOLED display feels like carrying a tablet in your pocket, perfect for multitasking, streaming, and gaming. The outer screen is more comfortable for daily use, and the hinge design is sturdier and slimmer than before. Performance is top-tier thanks to Snapdragon 8 Gen 3, and the cameras deliver sharp photos with improved low-light results. One UI’s multitasking features, like split-screen and taskbar, make productivity seamless. However, it’s still heavy, the crease is noticeable, and battery life is just average under heavy use. The biggest downside is the steep price, keeping it out of reach for many. Overall, the Z Fold 7 is a true powerhouse for professionals and tech enthusiasts who want the best foldable experience, but casual users may find a regular Galaxy S-series more Practical.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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