Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5
Amazing Phone
on September 15, 2025
Posted by: Baybear38
[This review was collected as part of a promotion.] I love my Fold 7 with the new Galaxy AI. As a podcaster, this device has been a wonderful tool in helping me get my content out to the platforms, especially the AI, which is a lifesaver. I use it to help me come up with SEO NLP titles and descriptions for my content. Honestly, I was worried about coming back to the Fold series due to the issues I had with the Z Fold 3, but I am so joyful to know my worries were unfounded. Keep up the great work, Samsung; you have a loyal customer in me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many features
on September 15, 2025
Posted by: William
[This review was collected as part of a promotion.] The camera is so excellent...great pics and videos. Also when phone is folded open the screen size is impreasive. Quality of screen picture is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 review
on September 15, 2025
Posted by: Izzy1o
[This review was collected as part of a promotion.] Coolest phone so far, not fond of the ai features, but overall very impressive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its so thin and light.. I love the screens
on September 15, 2025
Posted by: 3starblills
[This review was collected as part of a promotion.] I love using the galaxy a.i when im drawing pictures or editing photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Amazingly thin and performs very well.
on September 15, 2025
Posted by: ThatkidJay
[This review was collected as part of a promotion.] It is perfect for the daily. You can unfold the phone and enjoy watching videos, movies, or even playing mobile games. Battery life is exceptionaly good for being a really thin device.
My only complain with the device is after owning it for 3 weeks my screen starts flickering when unfolded and most of the time I get a dead blank/ black screen on the left half.
I really love this device and hopefully samsung get get this issue fix and make the Fold more reliable.
Value
2
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Jay! We’re glad to see that you love the phone and appreciate the performance and battery life. To help with the screen flickering, we recommend checking for any updates on your phone, as these can improve performance. It’s also a good idea to restart your device and inspect it for any physical damage. Remember, your Galaxy Z Fold7 comes with a 12-month limited warranty for any manufacturer’s defects. You can also consider adding Samsung Care+ for extended coverage and support. If you still experience any concerns, please reach out to Samsung Support. We want to ensure you have the best experience possible moving forward! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
A great innovation.
on September 15, 2025
Posted by: Lovethephone
[This review was collected as part of a promotion.] A great innovation, that what I feel like every time I use that phone. I'm kind of person that use simple phone, but this time I want to try something different. In the palm of my hand hold this great technology, great innovation. I'm a simple guy so I don't use AI much, but i'm sure it work great. I know for sure that I don't use the full potential of the phone. Watch alot of video, shopping, pictures, and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
OVERALL GREAT PHONE
on September 15, 2025
Posted by: AAKEEM
[This review was collected as part of a promotion.] Absolutely amazing, great feature and camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 7 is the best phone I've ever used!
on September 15, 2025
Posted by: RevCripe
[This review was collected as part of a promotion.] I am a longtime Samsung user and this phone is the best one yet. Coming from the Galaxy S24 ultra I really didn't expect as many improvements as it has. Everything works and performs even better than I expected. The large screen is perfect for streaming, gaming, even simply reading is better.
The built in Galaxy AI has made so many daily tasks effortless and has even made my job easier. I'm still learning even more ways the AI can help me not only in productivity but with fun features as well.
I'll admit I was sceptical before making the switch but I am so glad I did. I have never been this happy with a new phone before. I would recommend this phone 1000%.
The built in Galaxy AI has made so many daily tasks effortless and has even made my job easier. I'm still learning even more ways the AI can help me not only in productivity but with fun features as well.
I'll admit I was sceptical before making the switch but I am so glad I did. I have never been this happy with a new phone before. I would recommend this phone 1000%.
Value
5
Written by a customer while visiting Samsung US