Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5
An Exercise in Excellence
on September 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been an Android user for years now, but have been purchasing devices directly from Google since the first generation Pixel devices. I purchased the Z Fold 7 this year over the competition because of the form factor and out of curiosity on how the Samsung devices have evolved since my old S6.
I can't say eno8gh good things about this device! I use it comfortably for work and personal use and the Galaxy AI rivals, and in some cases far exceeds the other AI options on the market.
This device feels polished both in hardware design and in software completeness - far moreso than other devices that I've been investing in for years.
The Z Fold 7 has convinced me to dive head first into the Samsung ecosystem and I'm slowly replacing my other connected devices with Samsung ones. Thank you for the excellent product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Experience continuously improves
on September 16, 2025
Posted by: Sumthingdifferent458
[This review was collected as part of a promotion.] I have been a Samsung customer for quite awhile now and the phone experience gets better with each new update.
Galaxy AI provides seamless editing of images, it's intuitive design works with you and feels like an extension of your own mind which makes photos pop with excitement and makes me feel like a professional photographer.
The massive screen makes streaming my favorite movies and shows on the go a great experience.
After switching to this phone, I do not think I could ever go back to any other type of phone. Great job Samsung crew!!
Galaxy AI provides seamless editing of images, it's intuitive design works with you and feels like an extension of your own mind which makes photos pop with excitement and makes me feel like a professional photographer.
The massive screen makes streaming my favorite movies and shows on the go a great experience.
After switching to this phone, I do not think I could ever go back to any other type of phone. Great job Samsung crew!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 7 – Innovation Meets Productivity
on September 16, 2025
Posted by: BharathBinny
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is a game-changer for multitasking and productivity. The large foldable display makes it seamless to switch between work apps, streaming, and gaming, while Galaxy AI adds smart features like real-time translation and note assistance. The device feels durable, the hinge is smoother than previous versions, and the performance is fast even with heavy multitasking. Battery life is solid, and the immersive screen experience makes it stand out as both a phone and a tablet in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone
on September 16, 2025
Posted by: mobeedee
[This review was collected as part of a promotion.] I love the AI features of the galaxy phone. Samsung's innovation is one of the reasons I've stayed with the manufacturer all these years. The Z Fold 7 is a very good phone. I ugraded from a S22 Ultra. The expansion from a regular phone screen to a mini tablet is everything I hoped it would be. The ease and responsiveness of applications is pretty fast. The upgraded AI, is incomparable. I can take pictures and ask what it is or what it means. It's informative and helpful without being intrusive. The overall design of the phone, from the folded screen to the thinness of the phone is outstanding. I love this phone. I must note that I gave it 4 stars only because I've started to experience delays or nonresponsiveness when unfolding. My phone isn't even 2 months old yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fold7: True Innovation
on September 16, 2025
Posted by: OstoTheCyan
[This review was collected as part of a promotion.] Ever since receiving my Fold7 I have fallen in love with the sleek thin design, the ease of use between the outer screen and the bigger inner screen, and the features Galaxy AI have brought with this new generation of phones. I previously owned a Fold3 that I enjoyed for several years, and the Fold7 was more than a worthy upgrade for me. The large tablet like screen when folded out makes entertainment so much better to watch, and I use split screen all the time to play a game and chat with my friends at the same time! I've also enjoyed using the new Galaxy AI to clean up things blocking my subject in pictures I've taken; i.e recently a tree branch was really blocking the view of a sunset picture I took. With Galaxy AI I was able to remove it easily and have a cleaner nicer looking picture to share with my friends!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung merchandise
on September 16, 2025
Posted by: Stephenson
[This review was collected as part of a promotion.] Samsung merchandise is awesome why don't everyone have Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung merchandise
on September 16, 2025
Posted by: Jeremy
[This review was collected as part of a promotion.] I love Samsung merchandise is awesome I don't understand why everyone don't use Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and clear picture.
on September 16, 2025
Posted by: Songbird
[This review was collected as part of a promotion.] I enjoy the screen size for playing my games and streaming movies when i'm traveling. Pictures are clear. You got convenience of a big screen but the ability to fold it and put it away in a small space. It is also easier to read emails as well as review information on websites for personal financial information as well as work reviews. It's also easier to review information with appeas.The screen allows the ability for 2 people to review simultaneously. The user of Galaxy AI makes for a more pleasant and efficient experience.
Value
5
Written by a customer while visiting Samsung US