Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I've had every iteration of the fold and have to say this is the slimest, fastest and best feeling of them all. Only thing I can ask is for them to possibly bring back the stylish support next year. Phone is a pleasure to use and keeps me productive at work and of course consuming media. Best Z Fold yet!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 17, 2025
Thanks for sharing your thoughts on the Galaxy Z Fold7, Marty! We’re glad to see that you're enjoying its slim design, fast performance, and overall amazing feel. The Z Fold7 is re-engineered to be our slimmest and lightest Fold ever. With expansive screens inside and out, it truly offers the Ultra experience, unfolded. We appreciate your suggestion about bringing back the S Pen. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration of these products was delivering the lightest and thinnest Galaxy Z series experience yet, as the most important user experience for this generation was to maximize portability. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone went above and beyond my expectations
on September 17, 2025
Posted by: Phonelover01
[This review was collected as part of a promotion.] I recently purchased the Samsung Galaxy Z Fold 7 and man is it awesome! The "Galaxy AI" is top notch, the phone itself is very durable and believe me i have problems with dropping phones and breaking them and with the Galaxy Z fold 7, I can say without question it is a very durable and tough device which is a great quality to have because nobody wants a broke phone , broke screen or anything at all to mess up and this phone has checked all the boxes on my list , so how about you ? Also I play lots of video games on my phone and watch videos , stream etc and with the huge screen when you open it up is the best! So go and purchase one of these phones and I promise you will not be disappointed. Thanks for reading my input
Value
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you for sharing your thoughts on the Samsung Galaxy Z Fold7! We’re glad to see that it has exceeded your expectations, especially in terms of durability. It’s great to know that the design has held up well for you, particularly since you’ve had challenges with other phones in the past. We're also happy to see that you're enjoying the Galaxy AI features and the larger screen for gaming and streaming. We designed the Z Fold7 to enhance your experience, and your feedback highlights how it’s working for you. If you have any questions or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. Thanks again for your input! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Main screen needs better resolution
on September 17, 2025
Posted by: Boywithphone
[This review was collected as part of a promotion.] Galaxyai.. the screen clarity and crispness isn't on par either s25 ultra.. thats a little disappointing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The most amazing piece of tech EVER.
on September 17, 2025
Posted by: Skyezilla
[This review was collected as part of a promotion.] This thing is everything I could imagine and more. I constantly finding new things out does, it never fails to impress me and it still blows my mind every time I hold it. The z fold are an absolutely revolutionary in the Samsung lineup. I'm forever hooked.
Value
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you so much for your incredible review of the Galaxy Z Fold7! We're happy to see how much you’re enjoying the phone and that you're discovering new features constantly. It’s great to know that the Z Fold7 continues to impress you with its revolutionary design and capabilities. We designed it to offer a unique experience, and it’s great to know we’re hitting the mark for you! Your feedback is invaluable, and we really appreciate you taking the time to share your thoughts. If you have any questions or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this device. I will be getting one for my w
on September 17, 2025
Posted by: SolutionMan
[This review was collected as part of a promotion.] I use this for everything. My wife will love hers as well I am sure.
Value
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you for your review! We're excited to see that you use the Galaxy Z Fold7 for everything, and we’re sure your wife will love hers too. With the powerful 200 MP camera, you can both capture stunning, high-resolution shots and preserve those special moments together. The new ProVisual Engine enhances color and detail, making every photo look incredible, especially when it comes to skin tones and textures. Plus, the large screen is perfect for viewing your pictures, giving you that immersive experience. We appreciate having both of you in the Samsung family and can't wait for your wife to experience all the great features of the Z Fold7 as well. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great samsung pjone
on September 17, 2025
Posted by: Greatzhark
[This review was collected as part of a promotion.] Good product recommendation to everyone always stick with samsung. On it on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Future is Coming
on September 17, 2025
Posted by: Back2Bascics
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold has completely blown me away! It's not just a phone—it’s pure genius in my hands! Unfolding into the future, it hits you with that ‘wow’ factor every single time. The eye-catching, tablet-style fold-out screen turns multitasking and streaming into a seamless experience, blending practicality and excitement so perfectly. Best phone I’ve ever owned! Samsung really nailed it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on September 17, 2025
Posted by: Lynn
This is a good product and I can recommend it to my relatives
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you so much for your candid review, Lynn! We're glad to see that you find the Galaxy Z Fold7 to be a good device and that you’d recommend it to your relatives! The Z Fold7 is specially designed to work like a smartphone, a tablet, and even a PC, all in one device. It really makes life easier, especially for business professionals who don’t want to juggle multiple devices. With its wider, lighter, and thinner design, you can enjoy a stunning 6.5-inch cover display or unfold to an 8-inch Dynamic AMOLED display for that immersive tablet experience. It’s perfect for managing multiple apps simultaneously, letting you engage with everything you need right at your fingertips. We appreciate your recommendation! If you have any questions or concerns at any time, don’t hesitate to reach out to us at Samsung Support. Thank you again! -Kelvin
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Written by a customer while visiting Samsung US