Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,784 Reviews)
Rating breakdown 7,784 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
207
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5
Samsung Galaxy Z Fold 7 is a Solid Performer
on August 17, 2026
Posted by: WhiskyNiner
[This review was collected as part of a promotion.] This phone is the perfect companion for everyday personal/work. Makes my travel life much more compact and less to to travel on airplanes with. Very happy I chose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly Thin and Rugged
on August 17, 2026
Posted by: SamsungZFold7
[This review was collected as part of a promotion.] I chose this phone over others as I watch a lot of media on the go. The durability is what made me decide to buy. The downfall was there were not a lot of available cases at the time. Seriously though, once cases were available- I realized I didn't need them. This thing has taken drop after drop and is just fine. As long as I'm careful with it when it's open. She's a Tank closed... Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its not bad, I do really like it... however.
on August 17, 2026
Posted by: TTStaR
[This review was collected as part of a promotion.] I would say that I really like the phone I like how big I can open it I like being able to do anything that I can on a bigger screen that's not too big and too bulky or inconvenient I like being able to split the screen and do two different things at the same time I even like some of the cases that come with this I didn't feel like because it was so new that there weren't enough cases or options I would say where I don't like it I'm not a big fan of the battery is so far and how quickly it'll lose its charge I don't know whether that's just my phone or these phones in general and I definitely don't like the sound quality I find that with other Samsung Galaxy phones the sound is much higher in other versions I've had than it is in this one where I frequently can't hear anything on the main speaker and we'll just resort to my headphones instead
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Note 7 phone
on August 17, 2026
Posted by: Lotusmk
[This review was collected as part of a promotion.] I chose this phone for it's features it did not disappoint
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I will never own another phone
on August 17, 2026
Posted by: SpookyHoochie
[This review was collected as part of a promotion.] This phone is the best I have ever owned. I chose this phone because I like the idea of the larger screen. I love the ability to take better photos and see things clearer with it unfolded. I will never look at another phone the same!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the z-fold7!
on August 17, 2026
Posted by: EdShred10
[This review was collected as part of a promotion.] I chose the z-fold 7 Samsung Galaxy phone because I needed more acreage. I am a system engineer and I manage multiple cloud tenants and on-pream applications. The Galaxy z-fold 7 allowed me to view my m365 tenant completely. Now I wouldn't know what to do without this phone I don't think I can go back to a standard phone. I'm currently anticipating affording and getting the trifold just for the acreage. This is been a real game changer for me working as an IT systems administrator with the ability to support all my environments wherever I have cell service. Thank you Samsung Galaxy thank you for making my life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is extremely versatile!
on August 17, 2026
Posted by: angiekay1317
[This review was collected as part of a promotion.] I choose to review this product because its a versatile option for a busy individual. It has incredible features and allows for optimal productivity! I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!
on August 17, 2026
Posted by: Samsung1
[This review was collected as part of a promotion.] This product has amazing screens and packed with tone features. It is smooth and easy to operate. I have owned nothing but samsung products from phones to other electronic devices. I am sure the z fold 8 and 8 plus are going to be awesome as well. But I will stick to my z fold 7 for the moment and get to know it alot better.
Value
5
Written by a customer while visiting Samsung US