Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5
Best rendition so far
on April 22, 2026
Posted by: Brick44
[This review was collected as part of a promotion.] I am thoroughly impressed with the device's exceptionally slim profile, which was a primary factor in my decision. Its innovative design makes it a pleasure to hold and use throughout the day. The seamless transition between modes offers remarkable versatility. I find myself consistently delighted by the thoughtful engineering and user-friendly interface. This experience has truly exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on April 22, 2026
Posted by: Lovemyfold7
[This review was collected as part of a promotion.] Love the ability to open the phone to make the screen larger for me to see. It's perfect for a person with vision issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 22, 2026
Posted by: Dagr8one
[This review was collected as part of a promotion.] Love this phone. I am a trader and this phone makes it so nice to pull a quick chart up to look at anywhere.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!!
on April 22, 2026
Posted by: Dannyboy
[This review was collected as part of a promotion.] Love this phone. Open it up and you have a tablet. Great picture quality as well. The galaxy AI is fantastic too!
Love this phone!
Love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Surprisingly Thin!
on April 22, 2026
Posted by: jcast385
[This review was collected as part of a promotion.] This generation of Fold has seriously cut down on the thickness, making it easier to one-hand operate and stick in pockets.
Galaxy AI features have been pretty useful, especially the photo editing to remove unwanted things in the background.
Knocking off one star because the camera island makes the phone wobble on a flat surface. It would probably be better if the cameras were horizontal across the top instead. Also the Samsung devices are overdue for built-in magsafe.
Value
4
Response from Samsung USBy R&R, April 23, 2026
Hello jcast385,
We love hearing how the Galaxy Z Fold 7's slimmer design makes everyday use more comfortable. The Galaxy AI photo tools add a fun, creative touch. Your insights on the camera layout and charging compatibility are helpful and showcase your appreciation for both design and functionality. Thank you for being part of the Fold journey and the Samsung ecosystem!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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We love hearing how the Galaxy Z Fold 7's slimmer design makes everyday use more comfortable. The Galaxy AI photo tools add a fun, creative touch. Your insights on the camera layout and charging compatibility are helpful and showcase your appreciation for both design and functionality. Thank you for being part of the Fold journey and the Samsung ecosystem!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Zfold 7
on April 22, 2026
Posted by: Mamalynn04
[This review was collected as part of a promotion.] I use my Z fold 7 for everything! I check email, text the children, and play games. I keep it open all day(so much easier to see) and usually only have to charge it at night. The camera takes amazing pictures, which i easily forward to family and friends. It also is linked to my Samsung tablet and my ring. So nice to have everything connected!
Love this phone! Recommend to everyone!
Love this phone! Recommend to everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 22, 2026
Posted by: Love76
[This review was collected as part of a promotion.] Best phone ever 😍 long lasting battery best phone for pic 📸
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on April 22, 2026
Posted by: Warthog
[This review was collected as part of a promotion.] Fantastic phone, weight and feel are great for everyday use. The only thing I found myself really wishing for were improved aspect ratios on video when unfolded; with the current dimensions of the screen, a horizontal video on the unfolded screen isn't all that much larger than a horizontal video on the front screen. If this were improved without increasing the weight too much it would be a massive improvement.
Galaxy AI is a nice touch, especially circle to search.
Value
4
Response from Samsung USBy R&R, April 23, 2026
Hiya Warthog,
We’re glad to hear that the feel and everyday usability of your Galaxy Z Fold7 are meeting your expectations. The large display offers a unique viewing experience, and your insights on video sizing are valuable. Circle to Search is definitely a standout feature. Thank you for being part of the Fold experience, and for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re glad to hear that the feel and everyday usability of your Galaxy Z Fold7 are meeting your expectations. The large display offers a unique viewing experience, and your insights on video sizing are valuable. Circle to Search is definitely a standout feature. Thank you for being part of the Fold experience, and for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US