Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Average customer rating
4.7
(7,784 Reviews)
Rating breakdown 7,784 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
207
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Jet Black
Customer Rating
5
Great phone. Works well when closed
on August 7, 2026
Posted by: RayOhio
[This review was collected as part of a promotion.] This is my fourth fold phone. The first two were the Microsoft Duo's. As we all likely know, they are not making them anymore. So I switched to the Folds. They work great and I already ordered the 8 Ultra. I do the upgrade program and it works great and plan on doing it every new version. Samsung does a great job on design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy Fold series is a must for me.
on August 7, 2026
Posted by: Gerome
[This review was collected as part of a promotion.] I am a senior citizen and over the years working on a computer every day took a toll of my eyesight. I chose my Galaxy Fold 7 for it size an amazing features and how they are connected to my other Samsung products. I have probably purchased every Galazy Fold series since it inception along with the Galaxy smartwatch. I love the Samsung ecosystem which includes my Samsung OLED TV, my Galaxy smartphone phone and watch, my Samsung laptop and tablets. My new Samsung Galaxy Fold 8 Ultra and smartwatch Ultra 2 is on pre-order cannot wait for delivery later on this month. I have tested and purchased other brands but always come back to Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Has everything thing you need!
on August 7, 2026
Posted by: FoldsareGold
[This review was collected as part of a promotion.] I've love the Samsung Z-fold series! Has everything I didn't know i needed! The Fold 7 is thin but durable! It's easy to watch my favorite movie or podcast, while working on projects in another app. Reading e-books on the large inner screen is like using a tablet. Note taking is a breeze. Photo quality is excellent and the AI tools really makes editing easier. The desktop mode has helped with presentations in a pinch. For these reasons and more I will continue to chose the Samsung fold!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Z fold 7. I watch movies and play games
on August 7, 2026
Posted by: Lovemygrands
[This review was collected as part of a promotion.] I chose Galaxy Fold 7 because it is the best phone for me to do what I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very cool, super useful.
on August 7, 2026
Posted by: Loco4Samsung
[This review was collected as part of a promotion.] I have had many z folds at this point. I chose this generation since they made slight upgrades but I'm excited to turn this in to get the new z fold 8 as it seems fresh and unique.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is perfect for anything you need to do
on August 7, 2026
Posted by: Jwad2204
[This review was collected as part of a promotion.] I chose the Fold series every time I upgrade to a new phone, and I'm glad that I did. Whether it's for work, gaming, watching sports, you name it, it's always the best option in my book.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love the great shape and the color
on August 7, 2026
Posted by: HappyZ
[This review was collected as part of a promotion.] I choose this phone because I had Z 5 fold and love it. But it was too heavy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Won't go back to non fold
on August 7, 2026
Posted by: RobbingGraves
[This review was collected as part of a promotion.] I love this phone. I have had every version from the fold 2. Great for work and on business trips. Amazing for video games. That's why I chose folds every time
Value
5
Written by a customer while visiting Samsung US