Customer Reviews for Dewalt - 20V MAX Portable Fan DCE512B - yellow and black
Customer Rating
1
Poor design
on July 20, 2024
Posted by: DannyNagel
from Baton Rouge, Louisiana
[This review was collected as part of a promotion.] Low runtime, lack of usb or standard plug to charge devices, and why did we remove the ability to go corded?
No, I would not recommend this to a friend.
Response from dewalt.comBy Lee, July 23, 2024
Hello Danny. We appreciate your feedback on the DCE512B. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information so we have all information available to assist you.
[This review was collected as part of a promotion.] Perfect for the camper trailer moves alot of air and does well on 6ah battery.. Don't know why I waited so long to add it to my collection. Would recommend to anyone.. Very pleased with my purchase.. would/ will recommend to anyone and everyone.
[This review was collected as part of a promotion.] Fan is ok. Disappointed they took away the plug in option on previous model which limits the versatility of this one. If I knew that I would not have bought two recently. If you don’t have a dedicated battery and the ability to charge it - ie if the power goes out - then you cannot use the fan. Makes no sense why they removed the option for plug in / dual system.
No, I would not recommend this to a friend.
Response from dewalt.comBy DeWalt, June 27, 2024
Hello. Thank you for taking the time to provide your feedback. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our product team for review. It is feedback like yours that allows us to make improvements. Thanks DeWalt® Social Media
I’ve had this fan since July. I’ve only used it a handful of times. I keep it inside and has never been left in the weather or abused in any way. It ran fine for the first couple months and has now started shutting off after only running for a few seconds. I tried multiple fully charged 20v batteries but that is not the issue. The fan motor is faulty and does not work properly. I have just sent in email to Dewalt to see if they can remedy this issue. Fingers crossed
Response from dewalt.comBy DEWALT, October 17, 2023
Hello NCR86 and thank you for your feedback on the DCE512B Fan. Our customer service team has contacted you to provide you with further assistance, please check your email for a response. Thank you Roxy DEWALT
I bought this for my wife to use at her craft fairs. I'm really impressed with how much air I moves for its size. I'm also impressed with the length of time the battery lasts. The add said it would run for 4 hours with a 5ah battery. I think it was on high for 5.5 hours with my 5ah battery. She definitely loves the fan.
needs a few improvements though the lack of a plug is definitely a draw back i own both models offered and this one puts out more power for sure. still miss the ability to plug in from time to time. The other improvement that would make it more useful would be to put some kind of locking mechanism on the hanging hooks they grab 2x4s awesomely but when working on a 10ft ladder it would be nice to be able to hang on the ladder in away you can direct the air towards yourself which cant be done in current form
While my husband uses in his shop we decided to tote it along for a long hot weekend at the ballpark. It hung nicely in the corner of the tent and was a HUGE hit! The following day we noticed 2 more at the ballpark!
Awesome fan great for hot days in summer to stay cool fan runs quiet and runs for a long time on one charge the hooks are a great feature to hang off ladders while you work