Customer reviews from dewalt.com
Dewalt - DW088CG Cross Line Laser - Yellow Colour
Average customer rating
4.3
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
40
4 Stars
15
3 Stars
1
2 Stars
2
1 Star
5
86%of customers recommend this product.
(
50 out of
58)
Customer Reviews for Dewalt - DW088CG Cross Line Laser - Yellow Colour
Customer Rating
5
The most durable line laser
on October 19, 2023
Posted by: Plumb daddy
from Calgary Alberta
[This review was collected as part of a promotion.] Owned mine for about 2 years now. The green light is awesome for seeing a long ways. Finaly decided to write it a 5 start review after dropping it 30 feet onto concrete off a lift. Not even a scratch. 5 stars for durability, 5 stars for light, 4 stars on magnets
Written by a customer while visiting dewalt.com
Customer Rating
2
Can't use outdoors
on March 28, 2023
Posted by: Customerpaid220
from Cincinatti
Impossible to see the laser when used outdoors in the daytime, or indoors with lights on.
No, I would not recommend this to a friend.
Response from dewalt.comBy Maria, Social Media, March 30, 2023
Hello.
Thank you for your feedback regarding the Laser. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#6806578) so all information is easily available for the agent to assist you further.
Thanks, Maria DEWALT Social Media Team
Thank you for your feedback regarding the Laser. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#6806578) so all information is easily available for the agent to assist you further.
Thanks, Maria DEWALT Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
3
less than a year old
on March 19, 2023
Posted by: 913782465
from dallas tx
vertical line suddenly isnt working it did the last time i used it though
No, I would not recommend this to a friend.
Response from dewalt.comBy Michelle, DEWALT® Social Media Team, March 22, 2023
Hello 913782465. I appreciate your feedback on the DW088CG and I'm sorry to hear the vertical line is not working. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket #6744093 so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
Written by a customer while visiting dewalt.com
Customer Rating
2
less than a year
on March 19, 2023
Posted by: Shawn123
from Dallas Texas
Last time I used it all was good but now the vertical line isn't working
No, I would not recommend this to a friend.
Response from dewalt.comBy Roxy, DEWALT® Social Media Team, March 22, 2023
Hello Shawn123, I appreciate your feedback on the DW088CG Green Cross Line Laser and I'm sorry to hear it isn't working.
This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com and reference ticket # 6745209 so we have all information available from your review.
Thanks, Roxy DEWALT Social Media Team
This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com and reference ticket # 6745209 so we have all information available from your review.
Thanks, Roxy DEWALT Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
1
Dewalt cross laser dw008cg
on February 9, 2023
Posted by: Brian g
from Indianapolis indiana
I’ve had this laser for a year now. First used it 9 months ago and it worked just fine. Tried to use it again a week ago and the horizontal line won’t turn on. Tried to get some help from dewalt and all I got was crickets. No one has gotten back with me yet. I love all my dewalt tools but this one is a piece of crap.
No, I would not recommend this to a friend.
Response from dewalt.comBy Frank, Customer Service, February 9, 2023
Hello, appreciative customer Thank you for taking the time to provide your feedback on the DW088CG and I'm sorry to hear about the horizontal line won’t turn on.
This is not the kind of performance we expect from our products and we |would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket #6492200 so we have all information available for your review.
This is not the kind of performance we expect from our products and we |would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket #6492200 so we have all information available for your review.
Written by a customer while visiting dewalt.com
Customer Rating
4
I see the light!!!
on October 26, 2022
Posted by: HectorG
from Miami, Fl
After having used a friends laser level, I decided to get my very own laser. This thing is great but get yourself some spare batteries because it chews them up. Other than that, I love how bright the green laser is ( yes its worth the extra cash) and that you can see it during the day when most people would use their laser levels. This thing has so many uses that I was able to easily justify the price. I think it would be great if it had a lock and plumb feature available on some others. I knocked it one star for the battery situation. Carrying case is great and solid. Although I haven't used the ceiling joist mount I imagine it would be useful for some. The tripod mount is perfect and fits most standard tripods and the magnetic mount is awesome. I have used it on the metal corner beads and it is great.
Written by a customer while visiting dewalt.com
Customer Rating
4
Great little laser but it seems a sensor lock.
on May 8, 2022
Posted by: Xray812
from New York City union construction
This dewalt laser is great for the price and dependable to a point. It doesn’t have a lock so a fall or some heavy movement will throw off the sensor and then you have to Calibrate it or have it serviced. You should really add a lock it would make make it a easy choice for construction workers knowing it won’t be off alignment so easy. But other than that a great laser
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
1
no manual
on February 21, 2022
Posted by: Mr Mr
It wont stop blinking and doesn't have a manual. So its a bad rating. Cant figure out how to stop blinking. Just put new batteries in, with no help.
No, I would not recommend this to a friend.
Response from dewalt.comBy DEWALT® Support , April 1, 2022
We appreciate your feedback on the DW088CG and are sorry to hear about the issue you are having with your product. Please email us at wecare@sbdinc.com and reference ticket # 4135029 . We look forward to hearing from you.
Written by a customer while visiting dewalt.com