Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(3,197 Reviews)
Rating breakdown 3,197 reviews
5 Stars
2,480
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Looks great & functions better
on July 28, 2025
Posted by: DanniMarie
[This review was collected as part of a promotion.] This phone not only looks great but functions in ways that help with my daily life. I love the built in Galaxy AI for assisting me with writing, taking phone calls, setting appointments, & editing photos. It's easy to use & very intuitive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so much!
on July 28, 2025
Posted by: Willy222
[This review was collected as part of a promotion.] Outstanding phone! I adore the smooth software, powerful chip, premium build quality, and stunning screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip phone
on July 28, 2025
Posted by: Lovex0
[This review was collected as part of a promotion.] I love my galaxy flip phone nice and small not bulky works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is useful
on July 28, 2025
Posted by: ErickaE75
[This review was collected as part of a promotion.] Galaxy AI has been very helpful to my writing as well and where to research for information for school. One thing I love about this flip it that I can store ans place if anywhere. I also appreciate the upgrades keep my phone safe. I also like the wave feature to take pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Epic device
on July 28, 2025
Posted by: SirLoki7711
[This review was collected as part of a promotion.] Great phone I learned about it through the ai it fun to operate and i have been telling my friends and family about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The size of the screen is perfect for my needs.
on July 28, 2025
Posted by: Superman3363
[This review was collected as part of a promotion.] The phone is a tool for my business & also for my personal use to do pictures & watch movies & some social media distraction for fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung Zflip6
on July 28, 2025
Posted by: JoseanSJPR77
[This review was collected as part of a promotion.] The folding inner screen is too vulnerable. Even closed with a protective case manufactured for the phone, a fall from a 3foot height caused it to crack and dark lines to appear until half the screen and then the full screen failed. It held the phone unusable. All this within a few (about 2) months of use. Replacement was expensive enough to rather buy an Ultra which turned out great.
Value
1
Response from Samsung USBy R&R, July 30, 2025
Hello there JoseanSJPR77,
Thank you once again for your valuable input regarding your Galaxy Z Flip6. We sincerely appreciate your taking the time to share your experience. The Z Flip6 is designed to be compact yet impactful, capable of withstanding over 200,00 folds and constructed with a reinforced folding edge. It features the innovative FlexHinge and is further enhanced by the Armor Aluminum Frame to ensure durability, complemented by the added protection of Corning Gorilla Glass Victus 2. As you may already be aware, your Z Flip6 is accompanied by Galaxy Z Assurance, which provides additional protection for the device’s display. Additionally, Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty period. We also offer the option of extending coverage through Samsung Care+ on eligible devices, providing enhanced protection and support. Moreover, for eligible devices, you may opt to add supplementary coverage via Samsung Care+, which offers extended protection and additional support. We have partnered with uBreakiFix as an authorized repair service for Samsung mobile devices. Further information regarding Galaxy Z Assurance and warranty details will be provided via the links below. Your feedback contributes to shaping future innovations. Samsung- built with you in mind.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you once again for your valuable input regarding your Galaxy Z Flip6. We sincerely appreciate your taking the time to share your experience. The Z Flip6 is designed to be compact yet impactful, capable of withstanding over 200,00 folds and constructed with a reinforced folding edge. It features the innovative FlexHinge and is further enhanced by the Armor Aluminum Frame to ensure durability, complemented by the added protection of Corning Gorilla Glass Victus 2. As you may already be aware, your Z Flip6 is accompanied by Galaxy Z Assurance, which provides additional protection for the device’s display. Additionally, Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty period. We also offer the option of extending coverage through Samsung Care+ on eligible devices, providing enhanced protection and support. Moreover, for eligible devices, you may opt to add supplementary coverage via Samsung Care+, which offers extended protection and additional support. We have partnered with uBreakiFix as an authorized repair service for Samsung mobile devices. Further information regarding Galaxy Z Assurance and warranty details will be provided via the links below. Your feedback contributes to shaping future innovations. Samsung- built with you in mind.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Functional, beautiful, and very fast. But...
on July 28, 2025
Posted by: MotivationIRL
[This review was collected as part of a promotion.] The Galaxy Z Flip 6 presents a compelling combination of portability and functionality. Its integration of a Snapdragon processor and Galaxy AI results in exceptional performance. Areas for potential enhancement include the main camera sensor, which could benefit from an upgrade, and addressing the "green line" issue on the inner display. Overall, the device demonstrates significant promise, and I anticipate the advancements in the Flip and Fold 7 series.
Value
4
Written by a customer while visiting Samsung US