Customer reviews from hp.com
HP - Refurbished Excellent - Envy Inspire 7255e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Month Ink w/ Code) - White & Sandstone
Average customer rating
4.3 out of 5
4.3
(688 Reviews)
Open Ratings Snapshot
Rating breakdown 688 reviews
5 Stars
448
4 Stars
104
3 Stars
58
2 Stars
16
1 Star
62
83%of customers recommend this product. 
(
125 out of 151
)
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Customer Reviews for HP - Refurbished Excellent - Envy Inspire 7255e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Month Ink w/ Code) - White & Sandstone
Customer Rating
5 out of 5
5
Printer great but instructions not so great
on February 8, 2024
Posted by: Eighty plus
from Chicagoland
Verified Purchase:Yes
While the printer is great and works very well, it took my husband and me three hours to set it up . Both of us are in our mid- eighties and working with computers and their accessories does not come intuitively to us. Trying to read the instructions on a cell phone and do the connecting was challenging for us and took us nearly three hours. Written instructions on paper would have been so much easier for us to use and less stressful. I realize that our age group represents only a small fraction of your users but we do use our computers, the internet, and the printer. Do try to keep people like us in mind.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
User friendly and Many Useful Features!
on February 11, 2023
Posted by: MaddieHailey
from TX
Verified Purchase:Yes
This is the perfect printer for crafts and printing photos, it’s my first time owning a printer and I don’t print too terribly much so the capacity is perfect for me. I loved how easy it was to set up. Love the app that goes with it, and love how it has a self cleaning and self realignment option.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
So far so good
on August 12, 2024
Posted by: LaurynS
Verified Purchase:Yes
Have had it one month & no real issues so far. Only one time did it not print something from my phone; I’m not sure why but I went into HP smart and printed it from there and had no issue. i like that it has a quiet mode. My only complaint is that the status lights are extremely bright! I have my printer in my bedroom and even when it’s on standby and the screen is off, the blue and white status lights are terribly bright in my room so I have to cover them with something.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Loveprint 2025
on December 10, 2025
Posted by: LinM.
from Texas
Verified Purchase:Yes
I love my printer it is noiseless, I wish I had gotten a fax option with it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great little printer
on November 17, 2023
Posted by: Clarkp10
from Homestead, PA
Verified Purchase:Yes
This unit was to replace an older HP Printer that was extremely slow. It is much faster. The print quality is also much better. I am not a heavy printer user but when I use it I am very happy with the results. I also us the Instant Ink program so I never worry about running out. I am still learning about the quirks and changes from the old printer. But,am very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Black ink ran out after 10-20 copies!!
on June 29, 2023
Posted by: Rob S..
from Alford fl
Verified Purchase:Yes
Black Ink that came with the printer did not last even 20 copies!!!!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A Machine Worth Considering
on April 9, 2024
Posted by: Nikon Al
from Cape May Court House, NJ, USA
Verified Purchase:Yes
This is an amazing machine. At first, I was afraid I could not master how it worked. Fortunately, the instructions were simple enough to understand. What I had to get used to was using my cell phone with some of the features, like scanning and sending. It does a great job, is quiet, and prints from wherever I am in the house. I am glad that I was guided to purchase this model, since it does everything that I require of it in my home office.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Perfect printer
on February 24, 2025
Posted by: Lisadd123
from Missouri
Verified Purchase:Yes
This printer is perfect for my needs. I needed to print some wedding invitations and they are perfect. I also print pdf patterns and they are also perfect.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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