Customer reviews from lenovo.com
Lenovo - IdeaPad 1 14IAU7 14" Full HD Laptop, Intel Core i3-1215U 1.2GHz, 8GB RAM, 256GB SSD, Windows 11 Home S Mode, Clou - Storm Grey
Average customer rating
4.7
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
103
4 Stars
12
3 Stars
5
2 Stars
3
1 Star
1
90%of customers recommend this product.
(
81 out of
90)
Customer Reviews for Lenovo - IdeaPad 1 14IAU7 14" Full HD Laptop, Intel Core i3-1215U 1.2GHz, 8GB RAM, 256GB SSD, Windows 11 Home S Mode, Clou - Storm Grey
Posted by: Jim Angelo
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great unit, nice and light -
seems very durable
seems very durable
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: PA Josh
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer for a great price. All I did was purchase an external HD to help store important things and keep the memory freed up.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: apccpa
from Miami, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop when on sale below $400, for everyday use like web surfing, emails, watching videos, etc.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: KennyB12
from Ludington, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Consistently, a very good laptop computer, Simple and easy to use and modify.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Joshitha
from Dayton, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] This has been great. I love the touch screen and the keyboard is so soft! Everything is working smoothly. I love it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Happy with new laptop
from Biddeford, ME
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this to replace a 3-in-1 touch screen laptop / tablet I had from Asus for many years. I was looking for a brand that was well respected for quality and Lenovo had always been at the top of that list. I looked at other reviews and someone suggested to think about a touch screen laptop instead of the 3-in-1 to save a little money, since I rarely if ever used the tablet feature. So far I am using this for work as a consultant writing grant proposals and taking Zoom calls. The keyboard is very comfortable and responsive and I really like how the keys feel - I am a fast and kind of heavy typer. There is both resistance with a lot of give. The screen is large and overall the laptop is very lightweight. I usually get plain colors so the blue is a treat. Overall very much worth the price tag, good value for the money; I have only have this for a month or so and will update if this changes.
Written by a customer while visiting lenovo.com
Posted by: Todd H B
from Louisville KY
Verified Purchase:Yes
From the first time I used this laptop it freezes and flashes between pages within apps or programs. I have been online with the Help Center, and they have not been able to fix the problem. I would not buy this product again.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, Poornima_Lenovo, Customer Service, October 5, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Jodie W
from Radford, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice for the price. Great discount for the holidays. Our daughter loves it.
Written by a customer while visiting lenovo.com