Customer reviews from bestbuy-ca
BlueParrott - C400-XT Wireless Bluetooth Mono Headset with 96% Noise-Cancelling Microphone and Multiple Wearing Styles - Black
Average customer rating
2.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
0
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for BlueParrott - C400-XT Wireless Bluetooth Mono Headset with 96% Noise-Cancelling Microphone and Multiple Wearing Styles - Black
Customer Rating
3
Solid voice quality, some design flaws
on January 24, 2026
Posted by: terry
from Ontario
Voice quality and noise cancellation are solid: I've had no problem hearing conversations and no complaints on the other end.
But the design is so-so. I came from a Jabra evolve which was nicer to use. Things I don't like about this headset:
- you need two hands to move the mic out of the way (e.g., when taking a sip of coffee and the mic is in the way). The mic doesn't move freely
- to turn this on and off you need to hold down a power button. I much prefer the slider switch on the Jabra
- because you have to hold down the power button to turn it on and off, there's a voice status that says "Power on" or "Power off". in a noisy environment it's sometimes hard to distinguish between the two! I wish they made it more distinct, like three tones going up in pitch for on and down for off
- charging is via micro USB instead of USB C, which is crazy in 2026
- there's a note in the manual that you can't plug in a charging cable mid-call. This would be annoying if you're ever on low battery and can't just keep it going while at a power source!
- for me the behind-the-ear band is uncomfortable, but I'm sure that varies per person. Over the head is ok
- for the size of the actual headset module, I wish it would fold up somehow to fit in a jacket pocket, but that's not possible with the way the band is designed
- you need two hands to move the mic out of the way (e.g., when taking a sip of coffee and the mic is in the way). The mic doesn't move freely
- to turn this on and off you need to hold down a power button. I much prefer the slider switch on the Jabra
- because you have to hold down the power button to turn it on and off, there's a voice status that says "Power on" or "Power off". in a noisy environment it's sometimes hard to distinguish between the two! I wish they made it more distinct, like three tones going up in pitch for on and down for off
- charging is via micro USB instead of USB C, which is crazy in 2026
- there's a note in the manual that you can't plug in a charging cable mid-call. This would be annoying if you're ever on low battery and can't just keep it going while at a power source!
- for me the behind-the-ear band is uncomfortable, but I'm sure that varies per person. Over the head is ok
- for the size of the actual headset module, I wish it would fold up somehow to fit in a jacket pocket, but that's not possible with the way the band is designed
Overall I'm happy with the sound, but still getting used those annoyances.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Not worth the money
on November 3, 2025
Posted by: Milan
from Victoria bc
It stop working automatically
shows blue light but not working
Cant turn it off
Cant listen anything then battery died after a day
I put on charge then it started work again
But same problem after 6 to 7 hrs
shows blue light but not working
Cant turn it off
Cant listen anything then battery died after a day
I put on charge then it started work again
But same problem after 6 to 7 hrs
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca