Customer reviews from lockly.com
Lockly - Visage Smart Lock Wi-Fi Deadbolt Facial/Keyway/Fingerprint - Satin Nickel
Average customer rating
4.8
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
237
4 Stars
20
3 Stars
0
2 Stars
4
1 Star
3
98%of customers recommend this product.
(
234 out of
239)
Customer Reviews for Lockly - Visage Smart Lock Wi-Fi Deadbolt Facial/Keyway/Fingerprint - Satin Nickel
Customer Rating
5
Fantastic deadbolt lock with every feature I want
on October 19, 2026
Posted by: Redraider3403
from Texas
Gender:Male
Really impressed with the Lockly Visage Zeno Series. The facial recognition makes unlocking the door incredibly convenient, and the overall design looks modern and premium. Setup was straightforward, and it’s been easy to use day to day even for a 4 year old.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, October 20, 2026
Thank you for your fantastic review! We're thrilled to hear that you're loving the Lockly Visage Zeno Series and enjoying the convenience of facial recognition, its modern design, and easy setup. It's wonderful to know that it's been convenient for the whole family to use! We truly appreciate your support and hope you continue enjoying your Lockly smart lock!
Written by a customer while visiting lockly.com
Customer Rating
5
Best lock ever!
on October 13, 2026
Posted by: J_85
from Indiana
Gender:Male
From the start it was simple to install, setup and program. I like that it has multiple ways to lock and unlock, I programmed my family for fingerprint and Face ID, haven’t had a single issue and we use it multiple times everyday Face ID is quick and reliable. Battery life is still unknown for our usage but after a month it’s still 96% I will definitely purchase more Lockly products in the future and I highly recommend!
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, October 14, 2026
Thank you so much for your fantastic review! ⭐ We're thrilled to hear that your Lockly lock has been easy to install, set up, and use. It's great to know that you're enjoying the convenience of fingerprint and Face ID access for your family, along with the reliable performance and battery life. Your trust and recommendation mean so much to us! Thank you for choosing Lockly, and we look forward to being part of your home security for years to come! 😊
Written by a customer while visiting lockly.com
Customer Rating
5
Lockly Visage Zeno is top notch!
on October 12, 2026
Posted by: Rob13
from Ohio
Gender:Male
I bought this about a month ago to replace my August smart lock that was having constant issues. Lockly has put a lot of cool features into this new smart lock that make it leaps and bounds above other locks. The facial recognition works great. The random keypad numbers is a cool feature as well. No complaints here. Love it!
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, October 13, 2026
Thank you for your fantastic 5-star review! We’re thrilled to hear that you’re loving your Lockly Visage Zeno and enjoying features like facial recognition and our unique PIN Genie® random keypad technology. It’s great to know your new lock has been a welcome upgrade. We truly appreciate your support and thank you for choosing Lockly!
Written by a customer while visiting lockly.com
Customer Rating
5
Amazing electric door lock
on October 12, 2026
Posted by: Charles W
from CHULA VISTA
Gender:Male
I have two of these locks. The fingerprint access is what I use on the front door and both fingerprint and facial recognition for the garage door. I love the keyless access but have the key as a back up. The battery is holding up firmly and anticipate it to last well over 3 months with constant use. I just took the garage lock to a locksmith and had it rekeyed to that I only use one key for both locks. So far this lock has been a solid purchase!
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, October 12, 2026
Thank you for sharing such a detailed review! We’re thrilled to hear that you’re enjoying the convenience and versatility of your Lockly locks. It’s great to know that the fingerprint and facial recognition features are making your daily routine easier, while the backup key gives you added peace of mind. We appreciate your feedback on battery life and are happy to hear that your locks have been a solid investment. Thank you for choosing Lockly and for being a valued customer!
Written by a customer while visiting lockly.com
Customer Rating
5
Life changing
on October 12, 2026
Posted by: andrewr164
from Detroit, MI
Gender:Male
You won’t understand until you try the facial recognition feature. It saved me so much time I now have to clean the house when I get home.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, October 12, 2026
Thank you for the 5-star review! We’re thrilled to hear that the facial recognition feature has made your daily routine so much easier. 😊 It’s great to know you’re enjoying the convenience of hands-free access. Thanks for choosing Lockly, and enjoy your extra time at home!
Written by a customer while visiting lockly.com
Customer Rating
5
Best Smart Lock EVER!!!
on October 3, 2026
Posted by: Henry
from Cincinnati
Gender:Male
This lock has FINGERPRINT recognition, PIN GENIE technology and best of all: FACIAL RECOGNITION!!! I absolutely love this lock. I like it because it is VERY FAST!!! It is perfect for my large family. I have a 7 year old who is smaller than most 7 year olds. And, it works PERFECTLY on her. And, it is FAST, too. I had a Lockly Pro for 5 years and I loved it too. I'm going to put the Pro on another door. VERY HIGHLY RECOMMENDED!!!
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, October 5, 2026
Thank you so much for your fantastic review! We’re thrilled to hear how much you love your LOCKLY Visage Zeno Series and its fingerprint, PIN Genie, and facial recognition features. It’s especially wonderful to hear that the facial recognition is working quickly and reliably for your entire family.
We’re also honored that you’ve been a LOCKLY customer for years and are continuing to use your LOCKLY Pro on another door. Your enthusiastic recommendation means so much to us. Thank you for choosing LOCKLY and for sharing your experience!
We’re also honored that you’ve been a LOCKLY customer for years and are continuing to use your LOCKLY Pro on another door. Your enthusiastic recommendation means so much to us. Thank you for choosing LOCKLY and for sharing your experience!
Written by a customer while visiting lockly.com
Customer Rating
5
Amazing addition to our house
on September 26, 2026
Posted by: Nate P
from Jax Beach, FL
Gender:Male
We’ve been using our lock for about 4 months and the facial recognition is great and the ability to lock/unlock remotely is clutch. Definitely worth the money.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, September 28, 2026
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re thrilled to hear that you’re loving your LOCKLY Visage Zeno after four months of use! It’s great to know that the facial recognition and remote lock/unlock features have been making life a little easier and adding convenience to your home.
Thank you for choosing LOCKLY and for sharing your experience with us! 🔐🏠💙
We’re thrilled to hear that you’re loving your LOCKLY Visage Zeno after four months of use! It’s great to know that the facial recognition and remote lock/unlock features have been making life a little easier and adding convenience to your home.
Thank you for choosing LOCKLY and for sharing your experience with us! 🔐🏠💙
Written by a customer while visiting lockly.com
Customer Rating
5
Good features with both face recognition
on September 24, 2026
Posted by: Anonymous
from Denver, CO
Gender:Male
I was looking for a deadbolt that has both face recognition and fingerprint to unlock automatically. I am glad I found this Visage Zeno. I installed 3 months back and so far everything works perfect. The response time or delay of face recognition and fingerprinting unlocking is almost real time and no delay. It also comes with two batteries, so that I can swap one out to get them charged. Installation was quite straghtforward and it took me about 20 mins to install everything and get the lock online. It has both Wi-Fi and bluetooth connections as well. Would definitely recommend it.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, September 25, 2026
Thank you so much for the fantastic 5-star review! We’re thrilled to hear that your Lockly Visage Zeno has been working perfectly and that you’re enjoying the convenience of both facial recognition and fingerprint access. It’s great to know the response time has been fast and reliable, and that the installation and setup process was straightforward.
We also love hearing that the dual-battery setup and Wi-Fi/Bluetooth connectivity have added extra convenience to your experience. Thank you for choosing Lockly and for recommending the Visage Zeno! 🔒😊
We also love hearing that the dual-battery setup and Wi-Fi/Bluetooth connectivity have added extra convenience to your experience. Thank you for choosing Lockly and for recommending the Visage Zeno! 🔒😊
Written by a customer while visiting lockly.com