Customer reviews from bestbuy-ca
Incase - Ergonomic Keyboard EN Layout Designed by Microsoft - Black
Average customer rating
3.3
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
2
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
2
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for Incase - Ergonomic Keyboard EN Layout Designed by Microsoft - Black
Customer Rating
4
Close enough...
on January 3, 2026
Posted by: BuddhaDude
from Aurora
I have been using one form or another, of the Microsoft Ergonomic Keyboard, since the 90's; they are always very good. I like this one, it is very close to when MS was making them, it has been a while since I bought a brand new one, as my 90's versions still work great.
My biggest complaints with this new one are:
* It is not exactly like the older ones, my hand position is different.
* No USB ports, with no backlighting, I cant plug in any "battle lights"
* No app to program the keys.
* Too light, the older ones were heavy, they never slid around, this one has a tendency to move too easily.
My biggest complaints with this new one are:
* It is not exactly like the older ones, my hand position is different.
* No USB ports, with no backlighting, I cant plug in any "battle lights"
* No app to program the keys.
* Too light, the older ones were heavy, they never slid around, this one has a tendency to move too easily.
Don't get me wrong, I like this keyboard, but it just isn't the same.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Not quite the MS Ergo 4000.
on November 10, 2025
Posted by: Anickname
from Vancouver
Same shape, but the key action is a little softer and weaker than the original MS product. An acceptable replacement but a little disappointing.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
NOT the keyboard you think it is
on November 12, 2025
Posted by: PHenry
from Ontario
This is the French Canadian layout with english labels. The Enter key is NOT the regular english layout. This is NOT the ENGLISH keyboard you THINK it is.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Good has my nearly 200 keyboard
on November 14, 2025
Posted by: Good as the Microsoft key
from Calgary
This split keyboard is good as my Microsoft $200 keyboard board.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Love it
on December 30, 2025
Posted by: Sharon
from Binbrook
Helps my wrist to not hurt. Even when its a bit sore using the key oard makes it better!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Not for the small of hand
on March 23, 2026
Posted by: Sms
from Ontario
I’m returning it because it is too big for my hands. Otherwise it is a very good keyboard. As an accountant, I need the attached numberpad which is not on the Bluetooth version. I’m 5’1” so my hands re probably smaller than many but I’ve used any different keyboards in my time and never had this issue before. Love the ergonomic design! I always purchase keyboards with this feature.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
This is not the keyboard you are looking for!
on April 20, 2026
Posted by: RD451
from Ontario
I have been using Microsoft Ergonomic Keyboards for many years. This is not a replacement! It looks exactly the same, but doesn't quite feel the same. That may be due to wear on my current keyboard.
For me the biggest issue is the lack of support for Microsoft Mouse and Keyboard Center. I use this software to change the function of the (previously) programmable keys to make them more useful in my day to day activities. This keyboard has those keys, you just can't change them. The box has "Ergonomic Keyboard Designed by Microsoft" prominently shown. So why disable this functionality. Nowhere does it say it is not compatible with the above mentioned Microsoft software.
For me the biggest issue is the lack of support for Microsoft Mouse and Keyboard Center. I use this software to change the function of the (previously) programmable keys to make them more useful in my day to day activities. This keyboard has those keys, you just can't change them. The box has "Ergonomic Keyboard Designed by Microsoft" prominently shown. So why disable this functionality. Nowhere does it say it is not compatible with the above mentioned Microsoft software.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Pretty CLose
on May 9, 2026
Posted by: KatH
from Winnipeg
This keyboard is not exactly like a real Microsoft Ergo keyboard but it's the closest I've found. The space feels similar but the keys don't have the same "click" if you know what I mean. It's missing most of the hot keys up top but that's not a huge issue for me.
It also doesn't have pop up legs to angle it but I just used a couple of strips of the HUGE box it came in to prop it up.
It also doesn't have pop up legs to angle it but I just used a couple of strips of the HUGE box it came in to prop it up.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca