Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,555 Reviews)
Rating breakdown 1,555 reviews
5 Stars
1,109
4 Stars
330
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
5
This product was the perfect Upgrade
on October 14, 2024
Posted by: vdcapitan
[This review was collected as part of a promotion.] As a good Samsung customer who likes samsung products I decided this was the perfect upgrade for my kids, coming from an A32 5G the new A35 was just the perfect upgrade for them, with improvements overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth running and decent pictures
on October 14, 2024
Posted by: Maver1ck
[This review was collected as part of a promotion.] Previous I had the Samsung Galaxy a51 and this phone is so much smoother, runs so much faster, and the picture quality is on point. Not to mention I wasn't really familiar with the Galaxy AI until I got this phone, I've been using it quite a bit now and it's very helpful I absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Posted by: PB12
Expertise:Intermediate
Verified Purchase:Yes
Does everything I need, good screen, can even view it outdoors!!! Havent noticed any lag, but I'm not a gamer.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Below average performance,persistent heating issue
on October 13, 2024
Posted by: T saha
from Mountain View, CA
Expertise:Expert
Verified Purchase:Yes
Heating issue while on call for more than 15-20 minutes.
Battery drains very quickly without minimal usage.
Battery drains very quickly without minimal usage.
Response from Samsung USBy Social Commerce, October 14, 2024
Aloha T,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. Also check out, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" if you're experiencing less than expected battery life to learn how you can maximize the life of your Galaxy battery. Feel free to contact Samsung Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. Also check out, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" if you're experiencing less than expected battery life to learn how you can maximize the life of your Galaxy battery. Feel free to contact Samsung Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: Moon
from Colorado
Expertise:Beginner
Verified Purchase:Yes
Quality phone. Samsung reliability. First phone for my student.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good device
on October 7, 2024
Posted by: Good2you
[This review was collected as part of a promotion.] Good device i recommend
I am uaing it for my daily work
I am uaing it for my daily work
Value
5
Written by a customer while visiting Samsung US
Posted by: Mr Ed
from Jurupa Valley, CA
Verified Purchase:Yes
The phone is working well so far. The camera and memory are good. Samsung stands by their phones with a 4 year OS update and 5 years security.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Peter H
from Corpus Christi, TX
Expertise:Intermediate
Verified Purchase:Yes
it's actually my wife's. We wanted to get her out of the Google Pixel world. Glad we did! She is extremely happy. Had been a Samsung user, yeas ago. Glad we went back. Specs are great and the screen is omg!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US