Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - Black
Customer Rating
3
on September 7, 2024
Posted by: TIPTOES
[This review was collected as part of a promotion.] I don't like the stove top, and the oven has a smell when in use.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 9, 2024
We're sorry that we were unable to meet your expectations. Our number one goal is customer satisfaction, and your feedback will help us understand our strengths and identify areas for growth. You mean the world to us, and we want to make sure you're getting all the help and support you need. For any assistance, please do not hesitate to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
[This review was collected as part of a promotion.] We needed a new stove and didn't want/ need any of the features on most stoves. This one was the right price & quality.
[This review was collected as part of a promotion.] Disclaimer: (Coming from using a gas range, it’s difficult to be unbiased.) It’s hard to regulate temperature and the top surface scratches easily. I do however like the oven and being able to broil.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 6, 2024
Hello there. We appreciate you stopping by to share your feedback on your range. We're glad that everything works fine, and we acknowledge that some of the designs fell short of your expectations. We are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We are here if you ever need any help. Kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
[This review was collected as part of a promotion.] Our favorite thing about the range are the knobs and controls which are well placed and easy to use. The cooking surface heats up quickly and evenly, and has been easy to wipe clean. I purchased this range to replace an 8 year old stove with heating element problems. Because our heating elements were failing this Frigidaire range, so far, makes cooking enjoyable again.