My air popper of 40 years (amazing, I know!) finally died. I replaced it with another brand that only popped about 1/3 of the kernels. It was ridiculous! I got rid of it after one week and bout this Dash one. Fantastic results! About 90% of the kernels popped! What a wonderful difference!
Makes good popcorn in few minutes but the plastic top is extremely flimsy and can break easily rendering the product unusable.
Response from bydash.comBy Dash Customer Service, February 10, 2026
Hello! If you are experiencing a problem with the top cover our customer support team is at your service Monday - Friday 9AM-5PM EST. Reach us at 1 (800) 898-6970 or bydash.com/help. Please reach out to us we are happy to help! - Dash Team