I love the popcorn popper for the price. I've had four of them, including this one. But the one I had before this one was only 4 months old and it burned up. I never registered the product so I guessed I would not get a replacement; therefore I was sure to register this one.
Response from bydash.comBy Dash Team, February 1, 2023
We are so sorry to hear you previously received a defective Dash Fresh Pop Popcorn Maker. If you ever have any issues, please reach out to bydash.com/help to get in touch with our support team to provide further details. Our customer service team and they would be happy to help
Overall, works quite well. However, some unpopped kernels fly out at the beginning and you have to watch the pop kernels to make sure they go into the bowl.