I used the popcorn maker 3 times and it stopped working. I turned it on and the kernels started smoking and the air wasn't blowing. I received this from my daughter at Christmas time.
Response from bydash.comBy Dash Customer Service, April 19, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!
First time using, brand new out of the box -- After pouring a 1/2 cup of kernals into popcorn maker, it worked for about 3 minutes before shutting down and not turning back on. Waited for unit to cool down completely before trying to resume and it still will not turn on at all.
No, I would not recommend this to a friend.
Response from bydash.comBy Dash Customer Service, April 15, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!