Makes very nice popcorn. The unit is light and sleek. The problem is the Top portion, the "Spout." I have not been able to "click" it into place. If it can be done it is not a smooth operation. I wrestled with it for way too long before I gave up. So far this has led to kernels spilled on my counter and floor. Next time the melted butter spilled onto my countertop because the :Spout" came off unexpectedly. Will need to fnd some way to strap it on because just turning the "ON" button will cause the lid to fall off if not held down.Good popcorn - disappointing design.
Response from bydash.comBy Dash Customer Service, May 10, 2024
Hi! We’re sorry to hear about your experience, we’d love to help! Please reach out to our Customer Support Team at support@bydash.com.
It was doing nothing bu blowing around the corn then surprise. Wow, does it make it fast and alot. Does taste good without anything on it. Will try the recipes soon. Louder than I thought it would be.