Response from bydash.comBy Dash Customer Service, April 19, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!
First time using, brand new out of the box -- After pouring a 1/2 cup of kernals into popcorn maker, it worked for about 3 minutes before shutting down and not turning back on. Waited for unit to cool down completely before trying to resume and it still will not turn on at all.
No, I would not recommend this to a friend.
Response from bydash.comBy Dash Customer Service, April 15, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!
So my family & I we don't have a microwave... & We are trying to not buy anything processed. So when I saw this and saw it went on sale I was Soo excited & didn't hesitate to order! It's perfect it took like 3 mins and started popping & made more than enough for my kids and I to share!!