Rubber outer casing keeps detaching from hard case. Bottom right button is exposed so my screen is vulnerable. Cracked my screen cover day after I bought this phone, case and cover.
Response from otterbox.comBy Customer Service, September 15, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
This is the only phone case I would ever trust and that I have ever been happy with; and that’s OtterBox!! 💪🏼🤩 and now I am so happy with the new styles and colors! Thank you!!!
The Otterbox fit perfectly. I would not purchase any other brand. I’ve always been pleased with their products. Combined with the hosted, it’s a winner.
The case was very hard to put on my iPhone. The back of the case is clear plastic. I like the solid rubber backing. I had to cut away a thin clear film that was over the camera lines.
Response from otterbox.comBy Customer Service, January 19, 2026
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!