Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - iPhone 16 Pro Defender Series Pro XT Case for MagSafe - Plastic Solid Pattern - Dark Side
Average customer rating
4.1 out of 5
4.1
(40 Reviews)
Open Ratings Snapshot
Rating breakdown 40 reviews
5 Stars
25
4 Stars
4
3 Stars
5
2 Stars
1
1 Star
5
85%of customers recommend this product. 
(
22 out of 26
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Refurbished Excellent - iPhone 16 Pro Defender Series Pro XT Case for MagSafe - Plastic Solid Pattern - Dark Side
Customer Rating
5 out of 5
5
Otterbox protection phone case
on November 26, 2024
Posted by: daisymaria_886676
[This review was collected as part of a promotion.] The durability of the phone case is very strong and sturdy, the design is nice and casual. It has a very strong protection against scratches. The fit is good and is not loose and keep the phone in place. Over all the phone case can keep your phone safe.
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Durable cover
on November 27, 2024
Posted by: shashankk_700090
[This review was collected as part of a promotion.] I got this cover for my phone. I personally do not like plastic cover since they are relatively less durable but this cover was nice, the buttons on the cover aligned well with the buttons on my phone.
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Make sure you get the right size
on December 23, 2024
Posted by: jessiejaemua_493
[This review was collected as part of a promotion.] Unfortunately I received the wrong size but over all the quality is good I just wish it would have worked for my size phone. The design basic and easy to charge phone ok. A wireless charger
Response from influenster.comBy Customer ServiceDecember 26, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Reduced color choices, why?
on December 26, 2024
Posted by: Scs nova
Verified Purchase:Yes
Where are the choices? Seem you have run out of colors?
I would recommend this to a friend!
Response from otterbox.comBy Customer ServiceDecember 26, 2024
Thank you for your feedback regarding the color choices. We have a wide range of colors for cases on our website if you are not able to find what you are looing for in the retail stores. Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
slider
on December 30, 2024
Posted by: Steve
Verified Purchase:Yes
I am happy with my purchase as the OtterBox protects my phone, However, the box is too slick. It slides around on my lap. The OtterBox for my older model iPhone was softer material and did not slide; I prefered it.
Response from otterbox.comBy Customer ServiceJanuary 2, 2025
Hello Steve! We are glad to hear you are enjoying the drop protection of this case! While this case features a solid plastic backing, we also make some other great cases, such as our Defender Series, that have a more grippy texture with the same great drop rating! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Try this Box !
on January 4, 2025
Posted by: Richard
Verified Purchase:Yes
I am Retired
Great product .
Nice Fit !
I like it !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love the 16 plus Defender Case
on August 21, 2025
Posted by: NYDeb
Verified Purchase:Yes
The security this case provides is comforting. iPhones are costly and this case adds peace of mind on protecting it from drops and bangs. It feels nice too! I like the new thumb space open on the side too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not the best
on August 25, 2025
Posted by: Dalton
Verified Purchase:Yes
The camo is already coming off and the rubber comes off the plastic
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceAugust 26, 2025
Hello Dalton! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
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