Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - iPhone 16 Pro Defender Series Pro XT Case for MagSafe - Plastic Solid Pattern - Dark Side
Average customer rating
4.1
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
25
4 Stars
4
3 Stars
5
2 Stars
1
1 Star
5
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for OtterBox - Refurbished Excellent - iPhone 16 Pro Defender Series Pro XT Case for MagSafe - Plastic Solid Pattern - Dark Side
Posted by: Onceuponadaisy
Verified Purchase:Yes
I like the case and it definitely protects my phone. Looks good on my pink iPhone 16 plus.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RockyMtnDude
Verified Purchase:Yes
The case is durable and functional. I like the cutout for the button because it actually helps serve as a tactile way to feel if you have the phone upside down or not. I also like that it is transparent so you can see the phone you paid for. Why bother buying your favorite color if the case covers it up. It also has a rugged feel and although I haven’t dropped my phone think it would protect it just fine.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rocky
Verified Purchase:Yes
Passes the Pocket Test! Durable enough to handle the job site, slim enough to fit in pockets.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mrk420
Verified Purchase:Yes
Excellent protection, perfect fit. Very nice appearance. Protects the phone and doesn't cover up the beauty of the phone.
Written by a customer while visiting otterbox.com
Posted by: Heidi
Verified Purchase:Yes
So far so good, had my case on my phone for about 3 weeks now and I’ve (unfortunately) dropped it a few times already and still all good!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pam J
Verified Purchase:Yes
It’s perfect, great fit, sturdy. Wish I hadn’t waited so long to get one. This is all I will buy from now on!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LeRoy
Verified Purchase:Yes
The thin design is less bulky to handle and carry. Not happy with the clear gloss backing as it becomes another unnecessary surface to polish. The back of the case would function better if surface was same protective material as on outer edge of case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, May 14, 2025
Hello, LeRoy! We appreciate your feedback and we are so sorry to hear you experienced an issue with your case. Please reach out to our Customer Service Team via chat and we would be more than happy to assist with this situation!
Written by a customer while visiting otterbox.com
Posted by: Rose
Verified Purchase:Yes
Since otter box began we have used their product. Always protecting our iPhones as we occasionally drop them or they fall from where we placed them. Now our children and grandchildren use otter box for their phones. We would recommend them to everyone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com