Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm LTE - Graphite - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm LTE - Graphite - (2025)
Customer Rating
4
Great watch, but one annoyance
on August 22, 2025
Posted by: AnonyMouse
[This review was collected as part of a promotion.] I love this watch. It is a nice upgrade from the 6! It's much faster. It has some devent upgrades like Galaxy AI which def makes what I'm trying to do easier & quicker. I like that it sits more flush to the wrist too which is a massive plus for me. The one thing that I dislike (& almost caused me to send it back) is that your old watch straps are now obsolete. They don't work with this watch as this version has quick release tech for band removal/attachment. I have a nice collection of bands so this is upsetting. I wish they didn't do this, but I understand why they did. Hopefully they go back to the previous strap release soon. I will say, the quick release is extremely convenient...just wish they sold adapters so that we could use our older watch straps. I bought a nice stainless steel one (see photo). Overall, it's a 7/10 for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very slick looking and functioning watch.
on August 22, 2025
Posted by: Ssaakk11
[This review was collected as part of a promotion.] Very nice product. Great display and health functions. Good value considering trade in of my old watch, samsung 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple, functional and fun to have...watch
on August 22, 2025
Posted by: Sobloo
[This review was collected as part of a promotion.] I love the features on my watch and I use use them daily. The AI feature is very functional because it helps me to keep up with my stats. The feature keeps me organized while navigating through life challenges.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung Heath features
on August 22, 2025
Posted by: AmandaLaLaLa
[This review was collected as part of a promotion.] I mainly got the new watch for the Samsung health features. Very accurate in tracking my sleep, steps and Heart rate. Very easy to set up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Boss-level wrist game
on August 22, 2025
Posted by: Loulou
[This review was collected as part of a promotion.] Galaxy Watch 8 came through like a boss. The display's crisp, the vibe's clean, and Galaxy Al? That's my new wrist consigliere. It hits me with Energy Scores, bedtime reminders, and wellness tips like it's reading my mind. No paired phone needed-just Wi-Fi or LTE and it's handling business solo.
Running Coach keeps me moving, Sleep Coach keeps me honest, and the strap fits like it was made for me. Only catch? My old bands got ghosted. But this new era's got Al muscle, and I'm not looking back.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Does what it needs to
on August 21, 2025
Posted by: P33kab00
[This review was collected as part of a promotion.] I've had my watch 7 for a few months so far. Battery life isn't great but still does alright
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on August 21, 2025
Posted by: Magdafontana
[This review was collected as part of a promotion.] I just updated my watch and I am so happy with the Galaxy 8 because it measures not only my sleep and energy score but also the AGE, antioxidants, vascular load... the amount of templates you can add to the phone is so nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Average watch at best
on August 21, 2025
Posted by: Robw621
from Green Bay Wisconsin
Expertise:Expert
My biggest complaint is that this watch is not consistent at all, sleep scores are few and far between, energy scores are even worse. Battery is good, but after I charge and put it on it takes forever to get a heart beat reading.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, August 22, 2025
Salutations Robw621,
Thanks for taking the time to review your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Samsung Health can track your sleep through a connected Wearable, such as a Galaxy Watch. If you have a connected watch, but believe your sleep data is inaccurate or not recording, please check out "Samsung Health has incorrect or missing sleep data." The Galaxy Watch8's Energy Score is a score out of 100 determined by Galaxy AI that analyzes your recent sleep and activity data to assess your body's overall energy levels. The score is calculated daily and considers your activity from the previous day, your sleep quality over the past week, your average sleeping heart rate, and your sleeping heart rate variability. We would be more than happy to assist you with what you may be experiencing with your device but we need more details regarding what may be occurring with your device before we can do so. Please feel free to check out the resources shared below and let us know if you have any questions for us or if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thanks for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Health has incorrect or missing sleep data
https://www.samsung.com/us/support/troubleshoot/TSG10003901/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Thanks for taking the time to review your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Samsung Health can track your sleep through a connected Wearable, such as a Galaxy Watch. If you have a connected watch, but believe your sleep data is inaccurate or not recording, please check out "Samsung Health has incorrect or missing sleep data." The Galaxy Watch8's Energy Score is a score out of 100 determined by Galaxy AI that analyzes your recent sleep and activity data to assess your body's overall energy levels. The score is calculated daily and considers your activity from the previous day, your sleep quality over the past week, your average sleeping heart rate, and your sleeping heart rate variability. We would be more than happy to assist you with what you may be experiencing with your device but we need more details regarding what may be occurring with your device before we can do so. Please feel free to check out the resources shared below and let us know if you have any questions for us or if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thanks for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Health has incorrect or missing sleep data
https://www.samsung.com/us/support/troubleshoot/TSG10003901/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Written by a customer while visiting Samsung US