Customer Reviews for KitchenAid - Fully Automatic Espresso Machine with 15 bars of pressure - Brushed Stainless Steel
Customer Rating
1
Wish I could return it.
on May 21, 2025
Posted by: pds11
from Chicago
[This review was collected as part of a promotion.] In one week I went through 4 bags, 3 different roast levels, less oily beans good for superautomatics, and every shot is sour. If I grind finer very little coffee is dispensed and it seems most of the shot ends up in the drip tray. This happens on the lowest 2 grind settings. There is standing dirty water at the top of the brew unit at all times, and moisture builds up on the inside panel that doesn’t dry 24 hours later when I run it again. I empty the drip tray daily, and I still find moisture below it when it’s never overflowed. Frother is good, milk comes out at acceptable heat around 140 degrees for cappuccino with decent froth, but you can’t control froth level when you just want to add more milk (it seems you can really only do latte milk ad-hoc and not cappuccino. Something that could easily be fixed with firmware update but these aren’t connected so I’m not sure how that will work in the future. There is PFAS in the water filter which I didn’t realize before I bought. Cleaning and maintenance are the only bright spots so far, as I haven’t had one acceptable shot after tinkering with dose amounts, infusion levels, oz, and grind settings. I tried to return but since it was used I couldn’t and now I’m stuck. I don’t think I will ever buy a KA product ever again, or any of the whirlpool branded equipment after this.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Reviews, KitchenAid, May 22, 2025
Dear pds11, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fully Automatic Espresso Machine (KF8). We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291065346 used for the review, phone number, street address, zip code, model & serial number of the unit, and date of purchase. We look forward to your reply.
[This review was collected as part of a promotion.] Works perfectly, makes an amazing cup of coffee and other drinks. Only downside is the frothed milk drink options aren't very foamy.
[This review was collected as part of a promotion.] I bought this about a month ago after comparing several espresso machines and settled for the KF8. I love, love this machine. It is everything I was looking for. Not only is it stylish and classy looking, its very easy to use. It is a little noisy but not extremely loud.
[This review was collected as part of a promotion.] It's only been about a month, and over the weekend we used a Nespresso at a friends house, wow what a difference
[This review was collected as part of a promotion.] As good if not better than Jura! We love our new machine. A very solid construction. No cheap plastic parts. Makes increadible cofee and easier to clean than other brands. Highly Recommend over others.
[This review was collected as part of a promotion.] Ive had mine now for a tad over a month. I absolutely love it! Its perfect in every way and makes the best drinks I've ever had. Its so easy to use and has so many functions to assist you in anything you do. Your drinks are customizable in so many different ways. There's really not a single complaint I can think of? Maybe possibly include some descale tabs or an extra filter? That would be the only thing I could think of. Its super super quiet. I also have a Delonghi Dinamica Connect, and this Kitchenaid destroys my Delonghi
[This review was collected as part of a promotion.] very great product, works as described.the espresso KF8 definitely is a winner!!!!!!!!!!!!!!!!!!!!!!!!