Customer reviews from Kitchen Aid
KitchenAid - Fully Automatic Espresso Machine with 15 bars of pressure - Brushed Stainless Steel
Average customer rating
4.6
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
131
4 Stars
16
3 Stars
3
2 Stars
6
1 Star
6
86%of customers recommend this product.
(
48 out of
56)
Customer Reviews for KitchenAid - Fully Automatic Espresso Machine with 15 bars of pressure - Brushed Stainless Steel
Customer Rating
5
on December 30, 2025
Posted by: jj
Enjoying this machine and the quality of coffee that it outputs. The cleaning process is easy for rinsing and the customizations with the profile keeps it easy.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Just buy it!
on December 30, 2025
Posted by: anpdmd
from Lewes, DE
I look forward to morning lattes every day! This machine is consistent, easy to use, and easy to clean. I've never had a fully automatic espresso machine before and I don't know why I waited so long. It's definitely a splurge worth buying!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Concerned about reliability
on December 30, 2025
Posted by: Robert
Concerned with reliability. I bought this at the end of November. I have receiving it. I discovered a leak. It was determined that it could potentially be a bad valve so it was replaced. After installing the replacement, I immediately got an error message indicating an issue with the milk valve after initially turning it on. As instructed, I reset the machine three separate times and it finally went away. The same error message showed up about 10 days later. My third machine is on its way whenever it gets into stock. I love the feature set of the machine, but I am concerned about its reliability.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear Robert,
Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
Thank you.
Review Team
Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Simplicity means quality
on November 3, 2025
Posted by: Palmer4
from Tampa, FL
Bought this as a replacement for our Jura ENA8. Unlike Jura, this machine allows you to pull out the brew unit and clean/wash it. No more moisture build up and moldy coffee grounds in/around the brew unit. Coffee customization is great. Interface is user friendly and easy to learn. I love the simplicity of this machine and the ease of cleaning the parts, including the milk rinse! I can actually make a cappuccino on a busy morning without feeling like it’s a 5 step clean up process. Coffee comes out home and really to drink. Expresso flavor is excellent!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
A triumph of design
on August 5, 2025
Posted by: lilla-victoria
Among other things, we are writers and do web design and other creative projects. We bought this for the office and find it a triumph of design, engineering, and intuitive user experience. For anyone who loves the ritual of espresso but not the relentless upkeep that comes with most machines, we have found this one to be a revelation.
There are 12 drink choices to choose from and each can be fully personalized and saved under one’s own profile.
First, we appreciate the self-cleaning feature, which is a great innovation. It doesn’t just help—it overrides human laziness. This machine anticipates the very human tendency to skip cleaning “just this once” (which turns into a week), and automates it away. The result: a clean machine, all without relying on our memory, mood, or motivation. It’s like having a butler built into your espresso station, rather than being a slave to complex cleaning routines.
The generous water tank is another masterstroke. Easy to access, it holds more than enough for multiple rounds of espresso, cappuccino, and lattes without constant refilling, as well as the water required for cleaning. We use a 1.5 pint glass Voss bottle filled with water next to our machine for ease of filling
In our office, we love the aesthetics. The machine walks the fine line between retro and modern, and does it beautifully. The curves nod to vintage appliances, while the controls and digital precision is firmly 21st century.
But beyond the looks, this is a machine loaded with well-thought-out features: dual boilers for simultaneous brewing and steaming, precise temperature control, intuitive interface, and sturdy portafilters that feel like professional gear. You get café-level performance, but with a surprising amount of ease.
What truly stands out, though, is the intelligence of the design. Everything has a purpose. Nothing feels extraneous. This is engineering that understands not only how espresso works—but how people work. That’s important in our office - the machine automatically makes sure it stays clean, makes it simple, and displays the easy preparation steps on the screen.
We love the many different drinks this machine crafts and the ability to modify our drink preferences down to the last detail. The machine even has rear wheels for ease when moving it. We wanted a machine that would work with us—not against us (i.e., complicated cleaning). For our office (and I am planning one for my home) this machine is worth the investment.
There are 12 drink choices to choose from and each can be fully personalized and saved under one’s own profile.
First, we appreciate the self-cleaning feature, which is a great innovation. It doesn’t just help—it overrides human laziness. This machine anticipates the very human tendency to skip cleaning “just this once” (which turns into a week), and automates it away. The result: a clean machine, all without relying on our memory, mood, or motivation. It’s like having a butler built into your espresso station, rather than being a slave to complex cleaning routines.
The generous water tank is another masterstroke. Easy to access, it holds more than enough for multiple rounds of espresso, cappuccino, and lattes without constant refilling, as well as the water required for cleaning. We use a 1.5 pint glass Voss bottle filled with water next to our machine for ease of filling
In our office, we love the aesthetics. The machine walks the fine line between retro and modern, and does it beautifully. The curves nod to vintage appliances, while the controls and digital precision is firmly 21st century.
But beyond the looks, this is a machine loaded with well-thought-out features: dual boilers for simultaneous brewing and steaming, precise temperature control, intuitive interface, and sturdy portafilters that feel like professional gear. You get café-level performance, but with a surprising amount of ease.
What truly stands out, though, is the intelligence of the design. Everything has a purpose. Nothing feels extraneous. This is engineering that understands not only how espresso works—but how people work. That’s important in our office - the machine automatically makes sure it stays clean, makes it simple, and displays the easy preparation steps on the screen.
We love the many different drinks this machine crafts and the ability to modify our drink preferences down to the last detail. The machine even has rear wheels for ease when moving it. We wanted a machine that would work with us—not against us (i.e., complicated cleaning). For our office (and I am planning one for my home) this machine is worth the investment.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
European Excellence
on July 3, 2025
Posted by: MichelleTN
Gender:Female
Bought two weeks and it has changed all my espresso and coffee habits. So many one touch features. Extra milk options. Self cleaning too! European Excellence! Way better than our Breville!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
A must have!!
on June 10, 2025
Posted by: Crystal8908
from Michigan
[This review was collected as part of a promotion.] Love love love everything about this machine!!! So happy with my purchase!!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Great coffee
on June 8, 2025
Posted by: Mike11.
[This review was collected as part of a promotion.] Makes fantastic coffee and we love it! I just wish the draining tray was bigger as you need to empty the tray after about 2-3 cups of coffee. Ideally you would keep the machine at your home near a sink to help with the ease of emptying the tray.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid